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For Companies At a Glance
- Tasks: Lead and develop the service and parts teams to drive performance and customer satisfaction.
- Company: Join a respected nationwide automotive retail group with a focus on growth.
- Benefits: Enjoy a competitive salary, bonus potential, company car, and generous holiday allowance.
- Other info: Access industry-leading training and clear progression pathways for your career.
- Why this job: Make a real impact in a dynamic environment while advancing your career.
- Qualifications: Experience as a Service Manager or Assistant Aftersales Manager is essential.
The predicted salary is between 36000 - 36000 £ per year.
A respected, nationwide automotive retail group is seeking a driven Service Manager / Aftersales Manager to lead its aftersales operations at a busy Coventry dealership. This is an excellent opportunity for an ambitious leader with strong workshop and service management experience.
What’s on Offer
- £36,000 basic salary £12,000 bonus
- Company car option
- 31 days holiday, rising to 33 with length of service
- Birthday off as an additional paid day
- Company pension scheme
- Staff discounts on vehicles, servicing, parts & labour
- Retail & lifestyle savings via a dedicated benefits platform
- Access to Dentist on Demand
- Optional healthcare cash plans
- Industry‑leading training and clear progression pathways
What You’ll Be Doing
- Leading, managing, and developing the workshop, service, and parts teams
- Driving performance through effective planning, forecasting, and target achievement
- Increasing workshop utilisation, productivity, and overall efficiency
- Managing departmental budgets and maximising profitability
- Working closely with senior leadership to enhance overall site performance
- Ensuring exceptional customer satisfaction and adherence to brand standards
What We’re Looking For
- Previous experience as a Service Manager or Assistant Aftersales Manager
- Proven ability to deliver strong financial and operational results
- A results‑driven leader who can motivate and develop high‑performing teams
- Strong commercial awareness with experience managing budgets and KPIs
- Passion for delivering outstanding customer service
Service Manager employer: Octane Recruitment Ltd
Contact Detail:
Octane Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on a Service Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer service and aftersales management. This will help you tailor your answers and show that you're genuinely interested in leading their team.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've driven performance and improved team dynamics in previous roles. Highlighting your results-driven mindset will resonate well with hiring managers looking for a strong Service Manager.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your relevant experience in workshop and service management, and don’t forget to showcase any achievements that demonstrate your ability to drive performance and manage budgets.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your passion for customer service and how your leadership style can motivate teams to achieve outstanding results.
Showcase Your Achievements: When filling out your application, be sure to include specific examples of how you've increased productivity or improved customer satisfaction in previous roles. Numbers speak volumes, so if you’ve got stats, flaunt them!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Octane Recruitment Ltd
✨Know Your Numbers
As a Service Manager, you'll need to demonstrate your understanding of financial performance. Brush up on key metrics like workshop utilisation and profitability. Be ready to discuss how you've driven results in previous roles.
✨Showcase Leadership Skills
This role requires strong leadership abilities. Prepare examples of how you've successfully managed teams, motivated staff, and improved performance. Highlight any specific strategies you used to develop high-performing teams.
✨Customer Satisfaction is Key
Exceptional customer service is crucial in this position. Think of instances where you've gone above and beyond for customers. Be prepared to discuss how you ensure customer satisfaction and adherence to brand standards.
✨Understand the Brand
Research the automotive retail group thoroughly. Familiarise yourself with their values, mission, and any recent news. This will help you align your answers with their expectations and show that you're genuinely interested in the company.