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For Companies At a Glance
- Tasks: Assist customers with vehicle servicing and repairs, ensuring top-notch communication.
- Company: Join one of the UK's leading dealer groups, representing amazing car brands.
- Benefits: Enjoy a competitive salary, training programs, pension scheme, and employee discounts.
- Why this job: Great opportunity for career growth in a dynamic and supportive environment.
- Qualifications: Previous experience as a Service Advisor and a full UK driving licence required.
- Other info: No weekends! Work Monday to Friday, 8am to 6pm.
The predicted salary is between 22400 - 28000 £ per year.
Service Advisor
Milton Keynes
Hours: Monday – Friday 8am – 6pm, NO weekends
Salary: Up to £28,000 + bonus OTE 35k+ (Uncapped)
Ref: 28685
We have a new job vacancy available for a Service Advisor in Milton Keynes. My client is one of the UK\’s leading main dealer groups in the area representing some fantastic brands. This is a great opportunity for a Service Advisor looking for a long-term career filed with progression opportunities. If you\’re a Service Advisor currently on the lookout, then apply now!
Service Advisor Duties
• Greet and assist customers when they arrive for scheduled and unscheduled servicing and repairs, acting as the primary point of contact.
• Book vehicles into the workshop, maintain regular updates to customers throughout the service process.
• Support the after-sales function by working closely with workshop controllers and assisting the Service Manager in the efficient running of a busy department.
• Manage customer expectations professionally, ensuring transparent communication and a high level of service at every touchpoint.
• Upsell additional products and services to both new and returning customers, contributing to departmental growth.
Key Requirements
• Previous experience as a Service Advisor in a car dealership, bodyshop, or independent garage.
• Professional appearance and excellent interpersonal skills.
• Full UK driving licence.
• Willingness to work weekends.
Company Benefits
• Access to training programs
• Company pension scheme
• Employee discount
Any applications will be 100% confidential.
MDLOJ
Consultant – Jason Evans
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Service, Aftersales and Parts – Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers.
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
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Service Advisor employer: Octane Recruitment Ltd
Contact Detail:
Octane Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific brands and services offered by the dealership. This knowledge will not only help you in conversations during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter as a Service Advisor. Being able to showcase your ability to handle customer queries and complaints effectively can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of the dealership or similar businesses. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare questions to ask during the interview that reflect your understanding of the role and the company. This shows your enthusiasm and helps you assess if the position aligns with your career goals.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Service Advisor. Focus on your customer service skills, ability to manage expectations, and any upselling experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to providing excellent customer service. Mention specific examples from your previous roles that demonstrate your skills.
Highlight Key Skills: In your application, emphasise your interpersonal skills, professional appearance, and any experience in a car dealership or similar environment. These are crucial for the role of a Service Advisor.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important in this role.
How to prepare for a job interview at Octane Recruitment Ltd
✨Know the Company and Its Brands
Before your interview, do some research on the company and the brands they represent. Understanding their values and services will help you tailor your responses and show genuine interest in the role.
✨Demonstrate Your Customer Service Skills
As a Service Advisor, you'll be the first point of contact for customers. Prepare examples from your past experience that highlight your ability to manage customer expectations and provide excellent service.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience in the automotive industry, your approach to upselling, and how you handle difficult customer situations. Practising your answers can help you feel more confident during the interview.
✨Dress Professionally
Make a great first impression by dressing appropriately for the interview. A professional appearance reflects your seriousness about the position and aligns with the company's standards.
