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For Companies At a Glance
- Tasks: Assist customers in booking vehicle services and provide top-notch customer support.
- Company: Join a leading dealership in Salisbury with a high-performing team.
- Benefits: Competitive salary, OTE, and various company benefits.
- Why this job: Be part of a dynamic environment where your customer service skills shine.
- Qualifications: Must have motor trade experience and a strong customer service background.
- Other info: Great long-term career opportunity with a supportive team.
The predicted salary is between 32000 - 36000 £ per year.
We have a new vacancy for a Senior Service Advisor for my client’s Main dealership in Salisbury. Excellent opportunity for a Senior Service Advisor to join a high performing team. This role suits a Senior Service Advisor looking for a long-term role.
This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen. The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service.
Requirements
- The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner.
- Have a steady work history.
- At least 2 years’ experience working within the motor trade / car dealership as a Service Advisor.
- Pinnacle or Kerridge experience is preferable but not essential. Having experience with some sort of dealership system.
- Looking for a confident, friendly and professional individual with a strong customer service background.
All applications will be treated with the utmost confidentiality.
Senior Service Advisor in Salisbury employer: Octane Recruitment Ltd
Contact Detail:
Octane Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Advisor in Salisbury
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the lookout for a Senior Service Advisor role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and the motor trade. We recommend role-playing with a friend to boost your confidence and nail that first impression.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your previous roles and how they’ve prepared you for this position. Be ready to share specific examples of how you've delivered top-notch customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals like you to join our high-performing teams.
We think you need these skills to ace Senior Service Advisor in Salisbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Service Advisor role. Highlight your motor trade experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your customer service skills and how you've handled busy environments in the past. Let us know why you’re excited about joining our dealership!
Showcase Your Experience: Don’t forget to mention your previous roles in the motor trade, especially if you’ve worked with Pinnacle or Kerridge systems. We love seeing candidates who can demonstrate their knowledge and confidence in the industry!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Octane Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your motor trade knowledge. Familiarise yourself with common dealership systems like Pinnacle or Kerridge, even if you haven't used them before. Being able to discuss these tools confidently will show that you're serious about the role.
✨Customer Service is Key
Since this role revolves around delivering high levels of customer service, prepare examples from your past experiences where you've gone above and beyond for a customer. Think about how you handled difficult situations and what you did to ensure customer satisfaction.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on typical questions for a Senior Service Advisor position, such as how you would handle a busy day or manage customer expectations. This will help you articulate your thoughts clearly during the actual interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance not only boosts your confidence but also shows that you respect the opportunity and the company’s culture.
