We are recruiting for a Service Advisor, Aftersales Advisor, Service Receptionist or Customer Service Advisor to join an established main dealership in Ruislip. Previous automotive experience is not essential, although strong customer service, communication and sales skills are required. Full training is provided. Applicants must have the right to work in the UK.
Location: Ruislip, Greater London
Ref: 31803
Service Advisor Company Benefits
- Uncapped bonus opportunities
- Minimum 31 days' holiday, increasing to 34 days with service
- Company pension scheme
- Cycle to Work scheme
- Enhanced maternity leave
- Employee referral programme
- Training and development opportunities
- Opportunity to develop a career within automotive aftersales
Responsibilities
- Welcome customers and manage service department enquiries
- Book vehicles in for servicing, maintenance and repairs
- Explain recommended work and provide customers with updates
- Liaise with workshop technicians to monitor repair progress
- Identify opportunities to recommend relevant additional services
- Maintain accurate customer records and service documentation
- Deliver a professional customer experience from booking to vehicle collection
Qualifications
- Strong customer service and communication skills
- Confidence discussing services and identifying sales opportunities
- Good organisation and ability to manage multiple enquiries
- Professional telephone manner and customer-focused approach
- Willingness to learn automotive systems and service processes
- Right to work in the UK
Previous experience as a Service Advisor, Aftersales Advisor or Service Receptionist would be advantageous but is not essential. Candidates from retail, hospitality and other customer-facing backgrounds are welcome to apply.
#J-18808-Ljbffr
Service Advisor in Ruislip employer: Octane Recruitment Ltd
Join a thriving fast-fit automotive business in Buxton, where your career can flourish in a supportive and dynamic workshop environment. With a strong emphasis on employee development, our client offers extensive training programmes, generous benefits including 32 days of holiday, and a bonus scheme, ensuring that you are well-equipped to excel in your role as Assistant Workshop Manager. Experience a culture of teamwork and continuous improvement, where your contributions are valued and recognised, making it an excellent place for meaningful and rewarding employment.
