We are recruiting for an experienced Service Advisor, Automotive Service Advisor, Aftersales Advisor or Senior Service Advisor to join a busy automotive service department in Peterborough. Applicants must have previous automotive Service Advisor experience, hold a Full UK Driving Licence and have the right to work in the UK.
Location: Peterborough
OTE: Up to £40,000
Hours: Monday to Friday, 8:30am–5:00pm, plus 1 in 2 Saturdays (morning until 12:00pm)
Ref: 31876
Why Apply?
- Up to £40,000 OTE
- Competitive bonus earning potential
- Monday to Friday working hours
- Saturday mornings only, 1 in 2
- Holiday entitlement increasing to 28 days after three years
- Opportunity for experienced Senior Service Advisors
- Manage customer bookings for vehicle servicing, maintenance and repairs
- Act as the main point of contact throughout the customer service journey
- Keep customers updated on repair progress and completion times
- Liaise with Vehicle Technicians and the Workshop Controller
- Explain additional repair work and maintenance recommendations
- Prepare accurate job cards, invoices and customer documentation
- Deliver excellent customer service while achieving Aftersales targets
- Previous automotive Service Advisor or Aftersales Advisor experience (essential)
- Experience within a main dealership or automotive service environment
- Excellent customer service and communication skills
- Strong organisational skills and ability to manage a busy workload
- Confident using automotive service and booking systems
- Full UK Driving Licence
- Right to work in the UK
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Service Advisor in Peterborough employer: Octane Recruitment Ltd
Join a thriving fast-fit automotive business in Buxton, where your career can flourish in a supportive and dynamic workshop environment. With a strong emphasis on employee development, our client offers extensive training programmes, generous benefits including 32 days of holiday, and a bonus scheme, ensuring that you are well-equipped to excel in your role as Assistant Workshop Manager. Experience a culture of teamwork and continuous improvement, where your contributions are valued and recognised, making it an excellent place for meaningful and rewarding employment.