Salary: DOE + uncapped bonus (realistic £40,000+ OTE)
Hours: Mon–Fri 8:00–17:30 + 1 in 2 Saturday mornings
A well‑established main dealer in Ipswich is looking for a Service Advisor to join their busy service department. You’ll be the key link between customers and the workshop, ensuring a smooth, professional experience from start to finish.
Key Responsibilities
- Manage the full customer journey from booking to handover
- Communicate clearly with technicians and monitor job progress
- Keep workshop loading and workflow running efficiently
- Handle customer enquiries and resolve issues professionally
- Identify upsell opportunities to support department performance
- Maintain accurate records, warranty processes and compliance
What You’ll Bring
- Strong communication and customer‑facing skills
- Organised, proactive and able to manage daily workload
- Positive attitude and willingness to support the wider team
- Full UK manual driving licence
What’s On Offer
- Uncapped bonus with achievable £40,000+ OTE
- Supportive, established team environment
- Genuine career progression opportunities
- 25 days holiday + bank holidays, rising to 28 days after 3 years
- High‑quality manufacturer training and development pathways
- Discounts on vehicles, servicing, parts and accessories
- Strong company pension scheme
- Life assurance and enhanced family‑friendly policies
- Long‑service recognition and additional benefits package
Ref: KGOJ
31909
Automotive Service Advisor in Ipswich employer: Octane Recruitment Ltd
Join a thriving fast-fit automotive business in Buxton, where your career can flourish in a supportive and dynamic workshop environment. With a strong emphasis on employee development, our client offers extensive training programmes, generous benefits including 32 days of holiday, and a bonus scheme, ensuring that you are well-equipped to excel in your role as Assistant Workshop Manager. Experience a culture of teamwork and continuous improvement, where your contributions are valued and recognised, making it an excellent place for meaningful and rewarding employment.
