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- Tasks: Welcome customers, manage the showroom, and support sales teams daily.
- Company: Join Toyota Edgware, a top UK automotive retailer with a focus on exceptional service.
- Benefits: Enjoy a competitive salary, staff car scheme, discounts, and 6 weeks annual leave.
- Why this job: Be the face of a global brand and kickstart your career in a supportive environment.
- Qualifications: Customer service experience is essential; no automotive background needed.
- Other info: Opportunities for career progression and professional development await you.
The predicted salary is between 27000 - 29000 £ per year.
Job Title: Host
Location: Toyota Edgware
Salary: £27,000 basic per annum. £29,000 OTE
Hours: 08:30 – 18:00, Monday to Friday
Job Type: Full-time, Permanent
Be the Face of Toyota Edgware – Join Us as a Host Are you confident, people-focused, and ready to bring your customer service skills into an exciting new industry? Toyota Edgware is looking for a Host to join our team and provide a first-class welcome to our valued customers.
This is a fantastic opportunity to work with a globally recognised brand, offering long-term development and the chance to progress your career within the automotive sector.
What You’ll Do:
– Greet all visitors to the showroom, creating a warm and professional first impression
– Manage the customer waiting area and ensure it is clean, welcoming, and well-presented
– Answer and direct incoming calls and enquiries
– Assist with booking appointments and keeping the showroom diary up to date
– Support the sales and service teams with day-to-day customer needs
– Help coordinate test drives and vehicle handovers
– Keep customer information confidential and ensure GDPR compliance
– Represent the Toyota brand with enthusiasm, professionalism, and care in your role as Host
What We’re Looking For:
– Previous customer-facing experience in retail, hospitality, or reception, or previous experience
– A professional, confident, and welcoming manner
– Excellent communication and interpersonal skills
– Strong organisational skills and the ability to multitask in a fast-paced environment
– A proactive attitude and a willingness to go the extra mile
– Smart personal presentation and punctuality
This role is ideal for someone with strong customer service experience who is looking to step into the automotive industry. While no previous automotive experience is required, you must be confident acting as a central Host presence in a busy, premium showroom.
Why Join Toyota Edgware?
As a Host, you’ll be at the heart of our customer experience and play a key role in shaping first impressions of our brand. You’ll work with a friendly, supportive team and enjoy a stable, full-time role with clear development potential.
You’ll also have the opportunity to grow beyond the Host role, with access to training and career pathways across the dealership.
Your Benefits: Salary & Career Growth
– £27,000 basic salary + £2,000 OTE
– Full training provided by Toyota and in-house teams
– Clear career progression routes within the dealership and wider group
– Opportunities to move into sales, service, or admin roles with experience
Lifestyle & Perks
– Staff Car Scheme – Drive a new Toyota or Lexus every 6–9 months with no deposit and low monthly payments
– Vehicle Purchase & Servicing Discounts – Available for you and your immediate family
– Perkbox Membership – Enjoy discounts on retail, wellness, and lifestyle brands
– Free Eye Tests – Redeemable at Specsavers
Health & Wellbeing
– Virtual GP Access – 24/7 confidential online medical consultations
– Permanent Health Insurance – Income protection if you\’re off work long-term due to illness
– Life Assurance – Financial support for your loved ones
Time Off & Recognition
– 6 Weeks Annual Leave, increasing with service
– Holiday Carry-Over Option – Up to 1 week of unused holiday annually
– Long Service Awards – Bonuses and extra annual leave
– Celebration Gifts – Vouchers for birthdays, weddings, and other life milestones
Financial Planning & Support
– Aviva Pension Scheme – With company contributions
– Online Retirement Planning Tools
– Employee Assistance Programme (EAP) – Confidential 24/7 advice on health, legal, and financial matters
About Us: Toyota Edgware is part of Jemca Car Group, a leading UK automotive retailer representing Toyota and Lexus across 11 locations. Our teams are passionate about delivering exceptional service, and we pride ourselves on developing our people just as much as we do our vehicles.
This is your chance to join a professional, supportive environment where customer satisfaction is everything—and where your positive attitude as a Host can open doors to an exciting career path.
What’s Next? If you have the people skills, professionalism, and enthusiasm to thrive in this important front-of-house role, we want to hear from you.
Apply now and start your journey with Toyota Edgware as our new Host.
Reference: INDJEM Host
Consultant: Chanté Budhoo
#J-18808-Ljbffr
Host employer: Octane Recruitment Ltd
Contact Detail:
Octane Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Familiarise yourself with Toyota's brand values and customer service philosophy. This will help you align your approach during the interview, showcasing how your personal values match those of the company.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about customer service scenarios. This will boost your confidence and prepare you for the types of interactions you'll have as a Host.
✨Tip Number 3
Visit the Toyota Edgware showroom before your interview to get a feel for the environment. Observe how the current Hosts interact with customers and take notes on what makes their service stand out.
✨Tip Number 4
Network with current or former employees of Toyota Edgware on platforms like LinkedIn. They can provide insights into the company culture and tips on how to excel in the Host role.
We think you need these skills to ace Host
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience, especially in retail or hospitality. Use specific examples that demonstrate your ability to create a welcoming environment and manage customer interactions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the Toyota brand. Mention your people skills and how they align with the responsibilities of a Host, such as greeting visitors and managing the showroom.
Highlight Key Skills: In your application, emphasise your communication and organisational skills. Provide examples of how you've successfully multitasked in fast-paced environments, as this is crucial for the Host position.
Show Your Personality: Let your personality shine through in your application. The role requires a confident and professional manner, so ensure your writing reflects your proactive attitude and willingness to go the extra mile for customers.
How to prepare for a job interview at Octane Recruitment Ltd
✨Showcase Your Customer Service Skills
As a Host, your primary role is to provide excellent customer service. Be prepared to share specific examples from your previous experience in retail or hospitality that demonstrate your ability to create a welcoming atmosphere and handle customer inquiries effectively.
✨Research Toyota and Its Values
Familiarise yourself with Toyota's brand values and mission. Understanding what the company stands for will help you align your answers with their expectations and show your genuine interest in being part of their team.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, make sure to listen actively and respond thoughtfully to questions, showcasing your interpersonal skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations as a Host. Think about scenarios involving difficult customers or busy periods and prepare your responses to highlight your problem-solving abilities and proactive attitude.