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- Tasks: Welcome customers, manage the showroom, and support sales teams.
- Company: Join Toyota Enfield, a globally recognised automotive brand.
- Benefits: Competitive salary, career growth, staff car scheme, and health perks.
- Why this job: Be the face of Toyota and shape customer experiences in a dynamic environment.
- Qualifications: Customer service experience and excellent communication skills required.
- Other info: Enjoy 6 weeks annual leave and clear progression opportunities.
The predicted salary is between 29000 - 31000 £ per year.
Location: Toyota Enfield
Salary: £29,000 basic per annum. £31,000 OTE
Hours: 08:00 – 18:00, Monday to Friday
Job Type: Full-time, Permanent
Be the Face of Toyota Enfield – Join Us as a Host
Are you confident, people-focused, and ready to bring your customer service skills into an exciting new industry? Toyota Enfield is looking for a Host to join our team and provide a first-class welcome to our valued customers. This is a fantastic opportunity to work with a globally recognised brand, offering long-term development and the chance to progress your career within the automotive sector.
What You’ll Do:
- Greet all visitors to the showroom, creating a warm and professional first impression
- Manage the customer waiting area and ensure it is clean, welcoming, and well-presented
- Answer and direct incoming calls and enquiries
- Assist with booking appointments and keeping the showroom diary up to date
- Support the sales and service teams with day-to-day customer needs
- Help coordinate test drives and vehicle handovers
- Keep customer information confidential and ensure GDPR compliance
- Represent the Toyota brand with enthusiasm, professionalism, and care in your role as Host
What We’re Looking For:
- Previous customer-facing experience in retail, hospitality, reception, or similar environments
- A professional, confident, and welcoming manner
- Excellent communication and interpersonal skills
- Strong organisational skills and the ability to multitask in a fast-paced environment
- A proactive attitude and a willingness to go the extra mile
- Smart personal presentation and punctuality
This role is ideal for someone with strong customer service experience who is looking to step into the automotive industry. While no previous automotive experience is required, you must be confident acting as a central Host presence in a busy, premium showroom.
Your Benefits:
- £29,000 basic salary + £2,000 OTE (£31,000 total)
- Full training provided by Toyota and in-house teams
- Clear career progression routes within the dealership and wider group
- Opportunities to move into sales, service, or admin roles with experience
Lifestyle & Perks:
- Staff Car Scheme – Drive a new Toyota or Lexus every 6–9 months with no deposit and low monthly payments
- Vehicle Purchase & Servicing Discounts – Available for you and your immediate family
- Perkbox Membership – Discounts on retail, wellness, and lifestyle brands
- Free Eye Tests – Redeemable at Specsavers
Health & Wellbeing:
- Virtual GP Access – 24/7 confidential online medical consultations
- Permanent Health Insurance – Income protection if you’re off work long-term due to illness
- Life Assurance – Financial support for your loved ones
Time Off & Recognition:
- 6 Weeks Annual Leave, increasing with service
- Holiday Carry-Over Option – Up to 1 week of unused holiday annually
- Long Service Awards – Bonuses and extra annual leave
- Celebration Gifts – Vouchers for birthdays, weddings, and other life milestones
Financial Planning & Support:
- Aviva Pension Scheme – With company contributions
- Online Retirement Planning Tools
- Employee Assistance Programme (EAP) – Confidential 24/7 advice on health, legal, and financial matters
Why Join Toyota Enfield?
As a Host, you’ll be at the heart of our customer experience and play a key role in shaping first impressions of our brand. You’ll work with a friendly, supportive team and enjoy a stable, full-time role with clear development potential. You’ll also have the opportunity to grow beyond the Host role, with access to training and career pathways across the dealership.
About Us:
Toyota Enfield is part of Jemca Car Group, a leading UK automotive retailer representing Toyota and Lexus across 11 locations. Our teams are passionate about delivering exceptional service, and we pride ourselves on developing our people just as much as we do our vehicles. This is your chance to join a professional, supportive environment where customer satisfaction is everything—and where your positive attitude as a Host can open doors to an exciting career path.
What’s Next?
If you have the people skills, professionalism, and enthusiasm to thrive in this important front-of-house role, we want to hear from you. Apply now and start your journey with Toyota Enfield as our new Host.
Host employer: Octane Recruitment Ltd
Contact Detail:
Octane Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Get to know the company! Research Toyota Enfield and understand their values and customer service approach. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Host, you'll be the face of the brand, so role-play common scenarios with friends or family. This will boost your confidence and help you handle real-life situations smoothly when you land the job.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to the automotive industry. Building relationships can give you insider tips and even lead to referrals, making your application stand out.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Host
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your customer service experience makes you a great fit.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience that matches the job description. Focus on your previous customer-facing roles and any skills that align with what we’re looking for in a Host.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Toyota Enfield!
How to prepare for a job interview at Octane Recruitment Ltd
✨Know the Brand
Before your interview, take some time to research Toyota and its values. Understand what makes them stand out in the automotive industry. This will not only show your enthusiasm but also help you align your answers with their brand ethos.
✨Showcase Your People Skills
As a Host, your role revolves around customer interaction. Prepare examples from your previous experiences where you’ve successfully managed customer relationships or resolved issues. Highlighting your communication skills will be key!
✨Dress to Impress
First impressions matter! Make sure you present yourself smartly and professionally. A polished appearance reflects your understanding of the role's importance and shows respect for the interview process.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or career progression. This demonstrates your genuine interest in the role and the company.
