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- Tasks: Join us as a Field Service Engineer, servicing and repairing forklifts on-site.
- Company: Work with a top-notch material handling company known for its excellent training and benefits.
- Benefits: Enjoy competitive pay, uncapped overtime, a company van, and a performance bonus scheme.
- Why this job: This role offers stability, growth opportunities, and the chance to make a real impact.
- Qualifications: You need a full UK driving licence and 3 years' experience in mechanical or electrical fields.
- Other info: All travel time is paid, and tools and PPE are provided.
The predicted salary is between 29000 - 35000 £ per year.
Job Title: Field Service Engineer
Location: Ipswich
Salary: £35,000 – £40,000 (DOE) + Overtime at 1.5x + Bonus Scheme
Hours: Monday to Friday, 8:00am – 4:30pm (40 hours per week, 30-min unpaid lunch)
Travel: All travel time paid
We are recruiting on behalf of a well-established material handling company seeking a Field-Based Forklift Engineer to join their growing team in the Ipswich area. You\’ll work from home and travel to customer sites to carry out servicing, maintenance, and repair of various forklift trucks and material handling equipment.
You\’ll be supported by a dedicated Service Controller who will manage your daily workload through a bespoke electronic job system. With uncapped overtime paid at 1.5x and a performance-based bonus scheme, this is a fantastic opportunity for skilled engineers seeking stability, development, and great earning potential.
Field Service Engineer Key Responsibilities
– Carry out routine servicing, repairs, and diagnostics on a range of forklifts and material handling equipment
– Ensure all repairs are completed to a high standard in line with manufacturer guidelines
– Accurately record all job details and activities on the company’s digital job management system
– Maintain a strong focus on health and safety and best workshop practices
– Deliver excellent customer service and maintain strong working relationships on site
Field Service Engineer Requirements
– Full UK driving licence (essential)
– Minimum 3 years\’ experience within the material handling or related mechanical/electrical industries
– City & Guilds or NVQ Level 2 (or equivalent) in Mechanical Engineering
– Strong diagnostic, hydraulic, electrical, and mechanical fault-finding skills
– Solid understanding of Health & Safety requirements
– GCSEs at Grade C/4 or above in Maths and English
– Excellent communication and organisational skills
– Committed to ongoing professional development
Field Service Engineer Benefits
– Competitive salary (£33,000 – £40,000) based on experience
– Uncapped overtime paid at time and a half
– Company-branded van and fuel card
– All travel time paid
– Company pension scheme
– Performance-based bonus scheme
– Tools, uniform, and PPE provided
As an employer, our client has an exceptional reputation for providing the best training and also employee benefits packages in the industry. So if you feel you have the necessary to fulfil the above role then please do not hesitate to apply and I will be in touch to discuss further
Consultant – Liam Bolton – Octane Recruitment
VTMDL
Octane Reference: 27092
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Head of Business, General Manager, Dealer Principal, General Sales Manager, New Car Sales Manager, Used Car Sales Manager, Dealership Accountant, Financial Controller, Aftersales Manager, Service Manager, Centre Manager, Sales Director, Operations Director, Regional Director, Bodyshop Director, Bodyshop Manager.
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
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Field Service Engineer employer: Octane Recruitment Ltd
Contact Detail:
Octane Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific types of forklifts and material handling equipment that the company services. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees in the field service engineering sector. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 3
Brush up on your diagnostic and fault-finding skills, particularly in hydraulic and electrical systems. Being able to discuss specific examples of past repairs or maintenance work will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to customer service and how you maintain strong working relationships on site. This is crucial for a Field Service Engineer, as you'll be representing the company directly to clients.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the material handling or mechanical/electrical industries. Emphasise your diagnostic skills and any qualifications like City & Guilds or NVQ Level 2 in Mechanical Engineering.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role of Field Service Engineer. Mention specific experiences that demonstrate your ability to carry out servicing, repairs, and diagnostics on forklifts and material handling equipment.
Highlight Customer Service Skills: Since delivering excellent customer service is key in this role, include examples of how you've maintained strong working relationships with clients in previous positions. This will show your potential employer that you understand the importance of customer satisfaction.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Field Service Engineer.
How to prepare for a job interview at Octane Recruitment Ltd
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of forklifts and material handling equipment. Be prepared to discuss your experience with diagnostics, repairs, and servicing, as well as any specific models you've worked on.
✨Demonstrate Customer Service Skills
Since this role involves working directly with customers, be ready to share examples of how you've provided excellent customer service in the past. Highlight your ability to build strong relationships and communicate effectively.
✨Showcase Your Problem-Solving Abilities
Field Service Engineers often face unexpected challenges. Prepare to discuss specific instances where you've successfully diagnosed and resolved issues under pressure, showcasing your analytical and fault-finding skills.
✨Understand Health & Safety Regulations
Familiarise yourself with health and safety requirements relevant to the role. Be ready to explain how you prioritise safety in your work and ensure compliance with industry standards.
