We are recruiting for an experienced Service Advisor, Aftersales Advisor, Service Receptionist or Service Team Advisor to join a busy dealership in Epsom. Applicants must have previous automotive Service Advisor or aftersales experience, Kerridge DMS knowledge, a Full UK Driving Licence and the right to work in the UK.
Salary: £32,028.84 basic + bonus
Hours: 45.5 hours per week - Monday to Friday 8:00am-6:00pm with a 1-hour unpaid lunch. One 6:30pm finish per week with an early finish in return
Saturdays: 8:00am-1:00pm on a rota, paid as overtime
Reference: 31616
Service Advisor Company Benefits
- Saturday rota paid as overtime
- Early finish in return for the weekly late finish
- Varied role covering customers, workshop coordination, estimates and invoicing
- Opportunity to work within a premium automotive aftersales environment
- Welcome customers and confirm their vehicle servicing and repair requirements
- Keep customers updated throughout the repair process
- Provide repair estimates and relevant technical and commercial information
- Liaise with the workshop to maintain workflow, profitability and customer satisfaction
- Raise repair orders and ensure work is completed to schedule
- Produce accurate invoices and coordinate subcontracted repairs
- Maintain accurate customer and vehicle records using Kerridge DMS
- Support warranty administration and retain relevant documentation when required
- Strong customer service and communication skills
- Excellent organisation and attention to detail
- Confident handling estimates, repair orders and invoicing
- Maths GCSE grade 5 (C) or above
- Professional presentation and approach
- Full UK Driving Licence - essential
- Right to work in the UK
All applications will be treated in the strictest confidence.
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Service Advisor in Epsom employer: Octane Recruitment Ltd
Join a thriving fast-fit automotive business in Buxton, where your career can flourish in a supportive and dynamic workshop environment. With a strong emphasis on employee development, our client offers extensive training programmes, generous benefits including 32 days of holiday, and a bonus scheme, ensuring that you are well-equipped to excel in your role as Assistant Workshop Manager. Experience a culture of teamwork and continuous improvement, where your contributions are valued and recognised, making it an excellent place for meaningful and rewarding employment.
