We are recruiting for a Service Advisor, Automotive Service Advisor or Aftersales Advisor to join a busy main dealership in Doncaster. Applicants must have previous customer service experience, strong communication and organisational skills and the right to work in the UK. Previous automotive Service Advisor experience is desirable but not essential, as full training will be provided.
Location: Doncaster, South Yorkshire
Hours: 45 hours per week, including Saturday mornings on a rota
Job Type: Permanent, Full-Time
Why Apply?
- - Performance bonus scheme
- - 25 days annual leave plus bank holidays, increasing with service
- - Ongoing manufacturer training and career progression
- - Company pension scheme and Life Assurance
- - Staff discounts on vehicle purchases and servicing
- - Retail and lifestyle discounts
- - Employee referral bonus of up to £2,000
- - Welcome customers and manage vehicle service and repair bookings
- - Act as the main point of contact between customers and the workshop
- - Keep customers updated on repair progress and completion times
- - Advise customers on vehicle maintenance, repairs and service plans
- - Manage customer enquiries, follow-ups and vehicle collections
- - Complete service documentation and maintain accurate customer records
- - Work closely with Vehicle Technicians and the Aftersales team to deliver excellent customer service
- - Previous customer service experience, ideally within the automotive industry
- - Experience as a Service Advisor, Aftersales Advisor or Service Receptionist is desirable but not essential
- - Excellent communication and customer service skills
- - Strong organisational and time management skills
- - Confident using computer systems and managing customer records
- - Ability to work efficiently in a busy customer-facing environment
- - Right to work in the UK
Ref: DMOJ
Service Advisor in Doncaster employer: Octane Recruitment Ltd
Join a thriving fast-fit automotive business in Buxton, where your career can flourish in a supportive and dynamic workshop environment. With a strong emphasis on employee development, our client offers extensive training programmes, generous benefits including 32 days of holiday, and a bonus scheme, ensuring that you are well-equipped to excel in your role as Assistant Workshop Manager. Experience a culture of teamwork and continuous improvement, where your contributions are valued and recognised, making it an excellent place for meaningful and rewarding employment.
