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- Tasks: Lead workshop operations and ensure top-notch service for customers at Lexus Croydon.
- Company: Join the prestigious Lexus Croydon, part of Jemca Car Group.
- Benefits: Competitive salary, performance bonuses, car perks, and extensive health benefits.
- Why this job: Be a key player in a premium automotive brand and drive your career forward.
- Qualifications: Experience as a Workshop Controller and strong leadership skills required.
- Other info: Enjoy excellent career progression and a supportive work environment.
The predicted salary is between 35000 - 40000 £ per year.
Location: Lexus Croydon
Salary: £35,000 – £40,000 basic (dependent on experience) + bonus (OTE £55,000)
Hours: Monday to Friday, 08:00 – 18:00; 1 in 3 Saturdays, 08:00 – 13:00
Job Type: Full-time, Permanent
Take Control of Workshop Excellence – Join Lexus Croydon
We are seeking a driven and experienced Workshop Controller to join the high-performing team at Lexus Croydon. This is a pivotal leadership role within one of the UK’s most prestigious automotive brands, sitting at the heart of workshop operations. As a Workshop Controller, you’ll be the crucial link between the showroom, service department, and technical teams — ensuring productivity is maximised, standards are upheld, and customers receive an exceptional Lexus experience.
What You’ll Do
- Oversee day-to-day workshop operations and manage workflow in a busy dealership
- Act as the main point of contact between service advisors, sales teams, and technicians
- Monitor and enforce health and safety standards across the workshop
- Manage workshop waste, chemicals, specialist tools, and compliance procedures
- Balance showroom support with effective workshop leadership
- Ensure work is completed efficiently, on time, and to Lexus quality standards
- Lead, motivate, and performance-manage a team of skilled technicians, setting the standard expected from a Workshop Controller within a premium brand
What We’re Looking For
- Previous Workshop Controller experience is essential
- Proven experience managing and leading workshop teams
- Strong technical knowledge with confident IT skills
- Excellent communication skills across multiple departments
- Highly organised, detail-focused, and confident under pressure
- Comfortable overseeing workshop productivity, KPIs, and compliance as a senior Workshop Controller
- Full UK driving licence required
Salary & Career Development
- £35,000 – £40,000 basic salary depending on experience
- Realistic OTE of £55,000 through performance-related bonus
- Full manufacturer training and internal development programmes
- Clear career progression opportunities across aftersales and wider group functions
Car & Lifestyle Perks
- Staff Car Scheme – drive a new Toyota or Lexus every 6–9 months with low monthly payments and no deposit
- Vehicle purchase and servicing discounts for you and your immediate family
- Perkbox membership with high street offers, free perks, wellness tools, and more
Health & Wellbeing
- Virtual GP access – 24/7 consultations for you and your family
- Permanent Health Insurance – income protection for long-term illness
- Life Assurance for additional peace of mind
- Free eye test vouchers redeemable at Specsavers
Work–Life Balance & Recognition
- 6 weeks’ annual leave, increasing with length of service
- Holiday carry‑over option of up to 1 week per year
- Long service awards – bonuses up to £1,500 and additional time off
- Celebration gifts for birthdays, weddings, and new baby arrivals
Financial & Retirement Planning
- Aviva pension scheme with company contributions and access to Aviva discounts
- Online pension portal
- Employee Assistance Programme (EAP) with 24/7 support for legal, financial, and emotional matters
Why Join Jemca?
Lexus Croydon is part of Jemca Car Group, one of the UK’s leading Toyota and Lexus retail groups, operating across 11 dealership sites with over 500 employees. Known for investing in people, facilities, and future mobility — including hybrid and EV technology — Jemca offers an environment where an experienced Workshop Controller can thrive, lead, and progress.
What’s Next?
If you’re an experienced Workshop Controller looking to step into a senior, well-supported role within a premium dealership, we want to hear from you. Apply now and take control of your next career move with Lexus Croydon and Jemca Car Group.
Workshop Controller in Croydon employer: Octane Recruitment Ltd
Contact Detail:
Octane Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller in Croydon
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at Lexus Croydon. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching Lexus Croydon and their values. Show us you understand what it means to deliver an exceptional customer experience and how you can contribute to their workshop excellence.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've motivated teams and managed workshop operations effectively. We want to hear about your successes and how you handle challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Lexus Croydon team.
We think you need these skills to ace Workshop Controller in Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workshop Controller role. Highlight your previous experience in managing workshop teams and any relevant technical knowledge. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Lexus Croydon and how you can contribute to our high standards. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Leadership Skills: As a Workshop Controller, leadership is key. In your application, be sure to mention specific examples of how you've motivated and managed teams in the past. We’re keen to know how you’ve driven performance and upheld quality standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Octane Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to workshop operations. Be ready to discuss how you've managed workflow, enforced health and safety standards, and led a team of technicians in your previous roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and motivating teams. Think about specific situations where you’ve improved productivity or resolved conflicts within the workshop. This will show them you can handle the pressures of a senior role.
✨Communicate Effectively
Since you'll be the link between various departments, practice articulating how you would facilitate communication between service advisors, sales teams, and technicians. Clear communication is key in ensuring everyone is on the same page.
✨Be Organised and Detail-Focused
Demonstrate your organisational skills by discussing how you manage compliance procedures and workshop waste. Bring up any systems or tools you use to keep everything running smoothly, as this will reflect your ability to maintain high standards.
