We are recruiting for an experienced Service Advisor, Aftersales Advisor, Service Receptionist or Automotive Service Advisor to join an established main dealership in Gatwick. Applicants must have previous automotive Service Advisor experience, excellent customer service and communication skills, and the right to work in the UK. No specific formal qualification has been stipulated.
Location: Gatwick, West Sussex
Hours: 42 hours per week, Monday–Friday shifts between 8:00am–6:00pm, plus Saturday mornings on a rota
Ref: 31885
Service Advisor Company Benefits
- - Ongoing in-house training and development
- - Career progression opportunities
- - Support from an experienced Aftersales Manager
- - Friendly, established dealership aftersales team
- - Book vehicles in for MOTs, servicing and repairs
- - Manage telephone, online and face-to-face customer enquiries
- - Advise customers on warranty cover and relevant additional products
- - Coordinate service bookings with the workshop and Aftersales department
- - Keep customers updated on repair progress and completion times
- - Explain technical information clearly and professionally
- - Maintain accurate customer records and dealership booking systems
- - Previous experience as an automotive Service Advisor or Aftersales Advisor – essential
- - Excellent communication and customer service skills
- - Strong organisation and ability to manage a busy workload
- - Confidence explaining vehicle servicing and repair requirements
- - Good administration and computer skills
- - Ability to work effectively within a busy aftersales team
- - Right to work in the UK
Experience using Kerridge, ADP or similar dealership management systems would be advantageous but is not essential.
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Service Advisor in Crawley employer: Octane Recruitment Ltd
Join a thriving fast-fit automotive business in Buxton, where your career can flourish in a supportive and dynamic workshop environment. With a strong emphasis on employee development, our client offers extensive training programmes, generous benefits including 32 days of holiday, and a bonus scheme, ensuring that you are well-equipped to excel in your role as Assistant Workshop Manager. Experience a culture of teamwork and continuous improvement, where your contributions are valued and recognised, making it an excellent place for meaningful and rewarding employment.
