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For Companies At a Glance
- Tasks: Assist customers with vehicle servicing and repairs, ensuring top-notch service.
- Company: Join a leading UK dealer group representing fantastic car brands.
- Benefits: Competitive salary, bonus potential, training programmes, and employee discounts.
- Why this job: Kickstart your career in a dynamic environment with growth opportunities.
- Qualifications: Experience as a Service Advisor and excellent communication skills required.
- Other info: Work Monday to Friday with 1 in 3 Saturday mornings.
The predicted salary is between 31941 - 36000 £ per year.
We have a new job vacancy available for a Service Advisor in Cambridge. My client is one of the UK's leading main dealer groups in the area representing some fantastic brands. This is a great opportunity for a Service Advisor looking for a long-term career filled with progression opportunities. If you're a Service Advisor currently on the lookout, then apply now!
Service Advisor Duties:
- Greet and assist customers when they arrive for scheduled and unscheduled servicing and repairs, acting as the primary point of contact.
- Book vehicles into the workshop, maintain regular updates to customers throughout the service process.
- Support the after-sales function by working closely with workshop controllers and assisting the Service Manager in the efficient running of a busy department.
- Manage customer expectations professionally, ensuring transparent communication and a high level of service at every touchpoint.
- Upsell additional products and services to both new and returning customers, contributing to departmental growth.
Key Requirements:
- Previous experience as a Service Advisor in a car dealership, bodyshop, or independent garage.
- Professional appearance and excellent interpersonal skills.
- Full UK driving licence.
- Willingness to work weekends.
Company Benefits:
- Access to training programs
- Company pension scheme
- Employee discount
Any applications will be 100% confidential.
Service Advisor in Cambridge employer: Octane Recruitment Ltd
Contact Detail:
Octane Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work as Service Advisors. They might have insider info on job openings or can even refer you directly to hiring managers.
✨Tip Number 2
Prepare for that interview! Research the company and its brands thoroughly. Be ready to discuss how your previous experience aligns with their needs, and don’t forget to showcase your customer service skills – they’re key for a Service Advisor role!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions for Service Advisors, like how you handle difficult customers or upselling services. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you're serious about the role and helps us keep track of your application more efficiently.
We think you need these skills to ace Service Advisor in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor. We want to see how your skills match the job description, so don’t be shy about showcasing your previous roles and achievements in the automotive industry.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm, so let us know what excites you about working with our team in Cambridge.
Show Off Your Interpersonal Skills: As a Service Advisor, communication is key. In your application, highlight any experiences where you’ve successfully managed customer expectations or resolved issues. We want to see that you can keep our customers happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team. Let’s get started!
How to prepare for a job interview at Octane Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry and the specific brands the company represents. Familiarise yourself with common service advisor duties, as well as any recent developments in car technology or customer service trends.
✨Showcase Your Interpersonal Skills
As a Service Advisor, you'll be the face of the dealership. Practice how you can demonstrate your excellent communication skills during the interview. Think of examples where you've successfully managed customer expectations or resolved conflicts.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview. Prepare for scenarios where you might need to upsell services or handle a difficult customer. Practising these situations can help you feel more confident and show your potential employer that you're ready for the job.
✨Dress to Impress
First impressions matter! Dress professionally to reflect the company's standards. A smart appearance will not only boost your confidence but also show that you take the opportunity seriously and understand the importance of professionalism in customer service.
