Service Administrator in Burnley

Service Administrator in Burnley

Burnley Full-Time 27800 - 31000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage service bookings and ensure smooth workflow in a dynamic automotive environment.
  • Company: Join a leading automotive recruitment agency with a focus on career growth.
  • Benefits: Competitive salary, bonus opportunities, employee discounts, and pension scheme.
  • Why this job: Be part of a team that keeps vehicles running smoothly and enhances customer satisfaction.
  • Qualifications: 1+ years experience in service administration or motor trade; full UK driving license required.
  • Other info: Great opportunities for career progression and development in the automotive industry.

The predicted salary is between 27800 - 31000 Β£ per year.

Overview

Service Administrator – Burnley. Salary – Up to Β£27,800 Basic + Bonus OTE Β£33k. Days – Monday – Friday, 8am - 5:30pm, Saturday mornings on a rota.

Benefits

  • Excellent Bonus opportunities
  • Career progression and development opportunities
  • Employee Discounts
  • Company Pension

Responsibilities

  • Managing service bookings, job cards, and workshop schedules using dealer management systems
  • Preparing and opening job cards accurately, ensuring correct labour operations and parts are allocated
  • Liaising with service advisors, technicians, and parts departments to ensure smooth workflow
  • Updating customers on vehicle progress, authorisations, and completion times
  • Processing warranty claims in line with manufacturer standards and audit requirements

Requirements

  • Full UK driving license
  • 1+ years experience as a Service Administrator in the motor trade
  • We will consider motor trade Service Advisors looking to transition into Service Admin
  • Main dealership experience is ideal but not essential

Service Administrator in Burnley employer: Octane Recruitment Ltd

At Octane Recruitment, we pride ourselves on being an excellent employer, offering a supportive work culture that fosters career progression and development opportunities for our Service Administrators in Burnley. With competitive salaries, attractive bonus structures, and employee discounts, we ensure our team members feel valued and motivated while enjoying a balanced work-life schedule from Monday to Friday, with Saturday mornings on a rota.
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Contact Detail:

Octane Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Service Administrator in Burnley

✨Tip Number 1

Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the lookout for a Service Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by brushing up on your knowledge of dealer management systems. Be ready to discuss how you've managed service bookings and liaised with different departments in your previous roles. Show them you know your stuff!

✨Tip Number 3

Don’t just apply anywhere; focus on companies that align with your career goals. Check out our website for openings that match your skills and aspirations. Tailor your approach to each company to stand out from the crowd.

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Service Administrator in Burnley

Service Booking Management
Job Card Preparation
Workshop Scheduling
Dealer Management Systems
Communication Skills
Customer Service
Warranty Claims Processing
Attention to Detail
Liaising with Technicians
Understanding of Motor Trade
Time Management
Problem-Solving Skills
Full UK Driving License

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience as a Service Administrator or in the motor trade. We want to see how your skills match the job description, so don’t be shy about showcasing relevant achievements!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your background aligns with our needs. Keep it friendly and professional – we love a personal touch!

Show Off Your Communication Skills: As a Service Administrator, you'll be liaising with various teams and customers. Make sure your application reflects your strong communication skills. Clear and concise writing goes a long way in making a great impression!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Octane Recruitment Ltd

✨Know Your Stuff

Make sure you brush up on your knowledge of dealer management systems and the specific responsibilities of a Service Administrator. Familiarise yourself with common terms and processes in the motor trade, as this will show that you're serious about the role.

✨Showcase Your Experience

Be ready to discuss your previous experience in detail, especially if you've worked as a Service Advisor before. Highlight any relevant skills or situations where you successfully managed service bookings or liaised with different departments.

✨Prepare Questions

Think of some insightful questions to ask during the interview. This could be about the company culture, career progression opportunities, or how they handle customer communications. It shows you're engaged and genuinely interested in the position.

✨Dress the Part

Even though it’s a service role, first impressions matter! Dress smartly and professionally for the interview. It reflects your seriousness about the job and helps you feel more confident when meeting your potential employers.

Service Administrator in Burnley
Octane Recruitment Ltd
Location: Burnley
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