At a Glance
- Tasks: Support customers and drive sales by managing orders and providing technical assistance.
- Company: Join a dynamic team focused on customer satisfaction and business growth.
- Benefits: Competitive pay, flexible hours, and opportunities for professional development.
- Other info: Exciting role with potential for career advancement in a supportive environment.
- Why this job: Be the go-to person for customers while building strong relationships and growing your skills.
- Qualifications: Strong communication skills and a knack for sales; tech-savvy is a plus.
The predicted salary is between 31500 - 38500 £ per year.
Technical Sales Representative
The Technical Sales & Customer Support Representative job is responsible for providing a high level of service to customers, supporting sales activity and ensuring customer enquiries and orders are handled efficiently.
The role combines technical product knowledge, sales administration and relationship management to identify customer requirements and develop new business opportunities.
Key Responsibilities for the Technical Sales Representative Job
- Process and manage customer sales orders accurately and efficiently.
- Respond to customer enquiries, providing clear and timely information on products, pricing and availability.
- Prepare and follow up on quotations, identifying opportunities to convert enquiries into sales.
- Develop and maintain strong, positive relationships with existing and prospective customers.
- Identify and pursue new business opportunities.
- Liaise with customers regarding orders, quotations and ETAs.
- Provide customers with order updates and relevant delivery information.
- Issue and send Proof of Delivery (POD) documentation as required.
- Handle general product enquiries and provide appropriate technical support.
- Understand customer requirements and recommend suitable products and solutions.
- Work closely with internal teams and colleagues to ensure customer requirements are met.
- Manage returns, including faulty, damaged or unwanted products, ensuring issues are resolved promptly.
- Deal with customer queries relating to product delivery, orders and invoicing.
Key Skills & Attributes for the Technical Sales Representative job
- Excellent customer service and communication skills.
- Strong sales and relationship-building ability.
- Good technical understanding and the ability to learn product ranges quickly.
- Confident handling customer enquiries and quotations.
- Strong organisational and administrative skills.
- Ability to prioritise workload and manage urgent requirements.
- Good attention to detail and accuracy.
- Ability to work effectively with internal teams and external customers.
- Proactive approach to identifying sales and business development opportunities.
- Professional, approachable and solutions-focused attitude.
The position combines technical support, sales, customer service and relationship management, with the aim of delivering an excellent customer experience while supporting business growth and developing long-term customer relationships.
If you are interested in this position and would like to find out more, please get in contact for further information.
We would be happy to discuss the role, responsibilities and opportunities in more detail.
Technical Sales Representative in Hitchin employer: Octagon Recruitment Group
Join a dynamic engineering organisation that prioritises innovation and employee growth, offering a supportive work culture where your expertise in electrical commissioning will be valued. With opportunities to work on cutting-edge renewable energy projects across the UK and offshore, you will not only enhance your technical skills but also contribute to meaningful advancements in the energy sector. Enjoy a full-time role with a commitment to health and safety, alongside career development prospects in a rapidly evolving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Sales Representative in Hitchin
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Technical Sales Representative at Octagon Recruitment Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Octagon Recruitment Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Technical Sales Representative. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Technical Sales Representative in Hitchin
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Octagon Recruitment Group:When writing your cover letter, make sure to tailor your message specifically for Octagon Recruitment Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Octagon Recruitment Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Octagon Recruitment Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Octagon Recruitment Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Octagon Recruitment Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
