Octagon Group is seeking a Product Support Manager in Kempston who will own the product range end-to-end from factory to customer and back. You’ll bridge Engineering, Sales, and Service to ensure field performance and inform future designs.
Ideal candidates have an engineering degree or equivalent, after-sales experience with strong root-cause analysis, and a proven ability to manage data, costs, and cross-time-zone relationships.
End-to-End Product Support Lead (Warranty & Field) in Kempston employer: Octagon Group
Join a world-class aerospace manufacturing environment in South Molton, where you will lead a high-performing team dedicated to delivering precision-engineered components. Our company fosters a culture of safety, quality, and employee engagement, offering ample opportunities for professional growth and development through Lean Manufacturing and Continuous Improvement initiatives. With a commitment to operational excellence and a supportive work atmosphere, we provide an exceptional platform for those seeking meaningful and rewarding employment.