At a Glance
- Tasks: Support sales and operations by processing orders and handling customer enquiries.
- Company: Join a dynamic team in a fast-paced manufacturing environment.
- Benefits: Gain valuable experience and develop your skills in a supportive atmosphere.
- Other info: Perfect for those who thrive in a busy, collaborative setting.
- Why this job: Be the backbone of our sales team and make a real difference every day.
- Qualifications: Previous experience in sales admin or customer service is a plus.
The predicted salary is between 25000 - 30000 £ per year.
We are seeking an organised and proactive Sales Administrator based at our Hitchin office to support our sales and operations teams. The successful candidate will be responsible for processing sales orders, handling customer enquiries, coordinating deliveries, and ensuring accurate administration throughout the order lifecycle.
Key responsibilities:
- Sales order processing
- Answering customer calls
- Liaising with couriers and hauliers
- Sending Proof of Delivery (POD) documentation
- Managing build schedules
- Coordinating urgent deliveries
- Monitoring back orders
- Purchasing office stationery
- Providing support with purchase ledger invoicing and statement reconciliation during periods of absence or increased workload
The ideal candidate will have previous experience in a sales administration, customer service, or office support role and be comfortable managing multiple tasks simultaneously. Strong organisational skills, attention to detail, and a proactive approach are essential, along with the ability to build effective working relationships with customers, suppliers, and colleagues across the business. Experience using ERP, MRP, or order processing systems would be advantageous, as would confidence working in a fast-paced manufacturing, distribution, or commercial environment.
Sales Administrator in Hitchin employer: Octagon Group
Join our dynamic team in Hitchin, where we prioritise a supportive work culture that fosters collaboration and growth. As a Sales Administrator, you'll benefit from comprehensive training, opportunities for career advancement, and a vibrant workplace that values your contributions. Enjoy the unique advantage of working in a fast-paced environment that encourages innovation and teamwork, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Hitchin
✨Tip Number 1
Get to know the company inside out! Research their values, products, and culture. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and think about how your experience aligns with the Sales Administrator role. We want you to feel confident and ready to impress!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Administrator in Hitchin
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in sales administration and customer service. We want to see how your skills match the key responsibilities listed in the job description, so don’t be shy about showcasing your organisational skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Sales Administrator role. Share specific examples of how you've managed multiple tasks or built effective relationships in previous roles – we love a good story!
Show Off Your Tech Skills:If you’ve got experience with ERP, MRP, or any order processing systems, make sure to mention it! We’re keen on candidates who are comfortable with technology, so highlight any relevant software skills that could give you an edge.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive – just like we like our Sales Administrators to be!
How to prepare for a job interview at Octagon Group
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Sales Administrator. Brush up on sales order processing, customer enquiries, and how to liaise with couriers. This will show that you're proactive and ready to hit the ground running.
✨Show Off Your Organisational Skills
During the interview, be prepared to discuss how you've managed multiple tasks in previous roles. Share specific examples of how you’ve kept things organised, especially in fast-paced environments. This will highlight your ability to juggle responsibilities effectively.
✨Demonstrate Your Attention to Detail
Bring up instances where your attention to detail made a difference in your work. Whether it was catching an error in an order or ensuring accurate documentation, these examples will illustrate your meticulous nature, which is crucial for this role.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s sales processes or the tools they use, like ERP or MRP systems. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
