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- Tasks: Lead a network of service partners to ensure top-notch support for commercial kitchen equipment.
- Company: Join a dynamic team focused on delivering exceptional service in the food industry.
- Benefits: Competitive salary, travel opportunities, and a chance to develop your leadership skills.
- Why this job: Make a real impact by helping kitchens run efficiently and reliably.
- Qualifications: Strong technical skills, hands-on experience, and a passion for training others.
- Other info: Exciting role with opportunities for growth and international travel.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Regional Technical Manager to support high-quality commercial kitchen equipment used by professional kitchens, helping them deliver great food efficiently and reliably. You will lead the service partner network across Southwest England in a hands-on role, combining strong technical knowledge with people skills to make sure customers receive the best possible service.
Responsibilities
- Support and guide service partners in your area, helping them deliver excellent service.
- Check how service partners are performing and help improve where needed.
- Train service partners and, if needed, other technicians.
- Visit customers to help solve technical issues and support installations or events.
- Troubleshoot problems and work with the team to fix escalated issues.
- Review service metrics and customer feedback to spot opportunities for improvement.
- Help with spare parts support and technical projects.
- Travel in your territory up to 50% of the time and be available for support when needed.
Requirements
- Strong technical skills able to read wiring diagrams, understand gas systems, and use basic diagnostic tools.
- Gas Safe Certification (Comcat 5).
- Hands-on experience fixing or maintaining equipment (food equipment, HVAC, automotive, or similar industries).
- Technical training or apprenticeship is a plus.
- At least 3 years experience as a technician, lead hand, or supervisor.
- Comfortable training others.
- Good Microsoft Office skills (Excel, Word, PowerPoint).
- Strong communication skills and a customer-first attitude.
- Full UK driving license and passport for occasional international travel.
Who You Are
- A natural leader who leads by example and can motivate others.
- Practical, solutions-focused, and ready to get stuck in.
- Organised, reliable, and able to work on your own or in a team.
- Positive, enthusiastic, and keen to learn and grow.
If you are an ambitious, target-driven professional eager to make an impact, please apply for this position.
Regional Technical Manager in Gloucester employer: Octagon Group
Contact Detail:
Octagon Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Technical Manager in Gloucester
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend relevant events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews or networking chats. Bring along examples of past projects or challenges you've tackled.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like us at StudySmarter, and express your interest in potential roles. It shows initiative!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Regional Technical Manager in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical skills and experience relevant to the role. We want to see how your background aligns with the responsibilities of a Regional Technical Manager, so don’t hold back on showcasing your hands-on experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've led teams or solved technical issues in the past – we love a good story!
Show Off Your People Skills: Since this role involves guiding service partners and training others, make sure to highlight your communication and leadership skills. We’re looking for someone who can motivate and support their team, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Octagon Group
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge, especially around commercial kitchen equipment and gas systems. Be ready to discuss your experience with wiring diagrams and diagnostic tools, as this will show that you’re the right fit for the role.
✨Showcase Your People Skills
As a Regional Technical Manager, you'll be leading service partners and training others. Prepare examples of how you've successfully motivated a team or resolved conflicts in the past. This will demonstrate your leadership abilities and customer-first attitude.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific technical issues or customer complaints. Think through some scenarios beforehand and outline your problem-solving approach. This will help you articulate your solutions-focused mindset during the interview.
✨Highlight Your Organisational Skills
Since the role involves travelling and managing multiple service partners, be ready to discuss how you stay organised and prioritise tasks. Share any tools or methods you use to keep track of your responsibilities, as this will show you can handle the demands of the job.
