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- Tasks: Install, maintain, and repair scientific equipment while building strong customer relationships.
- Company: Leading scientific company with a focus on innovation and growth.
- Benefits: Competitive salary, bonus scheme, generous leave, and flexible working hours.
- Why this job: Join a dynamic team and make a real impact in the scientific field.
- Qualifications: Degree in a scientific field or relevant experience preferred; problem-solving skills essential.
- Other info: Remote role with opportunities for international travel and career development.
The predicted salary is between 36000 - 60000 £ per year.
EXCITING JOB OPPORTUNITY FOR A FIELD SERVICE ENGINEER TO JOIN A LEADING SCIENCTIFIC COMPANY TO BE BASED IN NORTHERN IRELAND.
Our client is experiencing continued growth, and as a result, they are seeking a skilled and motivated Field Service Engineer to join their team and be based in Northern Ireland covering all of Ireland. In this role, you will be responsible for providing exceptional service to their new and existing customers by building and maintaining strong relationships. You will work at various customer sites, both within the UK and internationally, and be involved in the installation, maintenance, repairs, and training related to their IRMS and EA product lines.
Responsibilities for the Field Service Engineer job based in Northern Ireland:
- Conduct installations, repairs, preventative maintenance, upgrades, compliance testing, and training for customers across the UK and overseas.
- Ensure all service contract work is performed efficiently and in line with the scope of the agreement, focusing on resolving critical issues promptly.
- Manage your schedule effectively to ensure all work is completed to the highest standards, enhancing customer satisfaction.
- Maintain accurate records of onsite activities through detailed reports and expense claims.
- Provide onsite support for IRMS and EA products globally.
- Foster and maintain professional relationships with customers, ensuring their loyalty and promoting repeat business.
- Conduct testing of upgrades and repairs at the factory.
Qualifications and Skills for the Field Service Engineer job based in Northern Ireland:
- A degree in a scientific field or relevant experience is preferred.
- Excellent problem-solving and communication skills.
- Strong technical background and familiarity with scientific tools and technologies.
- Ability to work independently and collaboratively as part of a team.
- Experience working in various laboratory environments and troubleshooting and repairing complex issues is desirable but not essential.
- Valid driver\’s license and willingness to travel to customer sites within the UK and internationally.
Benefits
- Competitive salary and company bonus incentive scheme.
- Initial allocation of 23 days of annual leave (increasing to 25 days after one year) plus bank holidays.
- Company pension and life assurance.
- Cycle & TechSchemes.
- Occasional travel overseas may be required.
- Remote role with close factory connections.
- Opportunity to work flexible hours, following the current office policy.
- Compressed working week of 39 hours.
- Opportunity to work in an open and vibrant team with flat hierarchies and short coordination channels.
If you are seeking an exciting opportunity to contribute to our clients growing organization, apply now and become part of the team as a Field Service Engineer to be based in Northern Ireland, please send your CV to kriley@octagongroup.co.uk or call Keelan on 01525 664852 for more information.
Field Services Engineer employer: Octagon Group
Contact Detail:
Octagon Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with their IRMS and EA product lines so you can speak confidently about how your skills align with their needs. Show them you’re not just another candidate, but someone who’s genuinely interested in what they do.
✨Tip Number 3
Practice your problem-solving skills! As a Field Service Engineer, you’ll need to think on your feet. Try mock interviews or technical challenges with friends to sharpen your ability to tackle complex issues under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Field Service Engineer position!
We think you need these skills to ace Field Services Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight relevant experience and skills that match the job description, especially your technical background and problem-solving abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity and how your experience aligns with the responsibilities outlined in the job description. Keep it engaging and personal.
Showcase Your Communication Skills: Since this role involves building relationships with customers, emphasise your communication skills in your application. Share examples of how you've successfully interacted with clients or resolved issues in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Octagon Group
✨Know Your Stuff
Make sure you brush up on the technical aspects of the role. Familiarise yourself with the IRMS and EA product lines, as well as any relevant scientific tools and technologies. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved complex issues. Think about specific challenges you've faced in laboratory environments and how you tackled them. This will demonstrate your ability to think on your feet and handle the responsibilities of a Field Service Engineer.
✨Build Rapport
Since this role involves maintaining strong relationships with customers, practice your communication skills. Be ready to discuss how you’ve built and maintained professional relationships in previous roles. A friendly, approachable attitude can go a long way in making a positive impression.
✨Plan Your Schedule
As the job requires effective schedule management, be prepared to discuss how you prioritise tasks and manage your time. You might want to share strategies you've used in the past to ensure all work is completed efficiently and to high standards, which aligns perfectly with the company's focus on customer satisfaction.
