At a Glance
- Tasks: Support and oversee service delivery in a dynamic facilities management role.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong team culture.
- Benefits: Enjoy competitive pay, career development opportunities, and a supportive work environment.
- Other info: Diverse and inclusive workplace that values your unique skills and perspectives.
- Why this job: Be the first point of contact and make a real difference in people's daily experiences.
- Qualifications: Customer-focused attitude and relevant experience are key; training provided for additional qualifications.
The predicted salary is between 24000 - 36000 € per year.
About the Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values—Trust, Respect, Unity, and Empowerment.
About the Role
Days of Working: Working 08:00 – 17:00 with an unpaid lunch break. Occasional overtime available including site OOH rate of 1.5x pay. OCS are recruiting for a Facilities Assistant, looking after one of our key client sites. This is an exciting opportunity for a customer‑focused individual to deliver a key role, as the first point of contact with all building users. You will be responsible for supporting and overseeing effective delivery of Cleaning Services, Tech Services, Security, Helpdesk, Job Management, and other service lines/ad‑hoc areas as required.
Key Responsibilities
- Oversee day‑to‑day service delivery across the FM, ensuring that all tasks are completed within the required timescales.
- Support the Facilities Manager to ensure all tasks are completed within the company processes and procedures.
- Supervise and coordinate work of in‑house teams.
- Complete low‑level PPMs, such as water temperature checks, emergency lighting checks, fire alarm testing etc.
- Complete regular stock‑takes of stationary & hospitality and place orders as required.
- Organisation of the site logbooks, reports and PPM documentation.
- Complete basic reactive maintenance and handyperson jobs as received via our Helpdesk.
- Have an understanding of contracts and exhibit exceptional organisational skills.
Qualifications
- Must have Right to Work in the UK.
- Vetting required BPSS at start in role.
- Will need to pass SC vetting during the probation period.
- SIA qualification desirable but not essential as training will be given.
- IOSH qualification desirable but not essential as training will be given.
- Great communication style and ability to demonstrate customer focus.
- Have relevant experience to effectively deliver the role.
To Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people, please click "Apply" and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal‑opportunity employer and rely on a diverse workforce with a broad range of knowledge, skills and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability or age.
Facilities Support Services Assistant (FM) in Weymouth employer: OCS
OCS UK & Ireland is an exceptional employer, offering a dynamic work environment where employees are valued and empowered to make a difference. With a strong commitment to professional development and career progression, our inclusive culture fosters collaboration and innovation among our 50,000+ colleagues. Located at a key client site, this role provides the opportunity to engage directly with building users while contributing to the delivery of essential facilities services.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Support Services Assistant (FM) in Weymouth
✨Tip Number 1
Get to know the company! Research OCS UK & Ireland and their TRUE values. When you understand their mission, you can tailor your conversations to show how you fit into their culture.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info about the role and even a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to facilities management. Think about examples from your past experiences that showcase your customer focus and organisational skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities.
We think you need these skills to ace Facilities Support Services Assistant (FM) in Weymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Facilities Support Services Assistant role. Highlight any customer service experience and relevant qualifications to show us you’re the right fit!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your values align with our TRUE values—Trust, Respect, Unity, and Empowerment. We love seeing genuine passion!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to see your strengths.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, you can sign up for job alerts while you’re at it!
How to prepare for a job interview at OCS
✨Know the Company Inside Out
Before your interview, take some time to research OCS UK & Ireland. Understand their TRUE values—Trust, Respect, Unity, and Empowerment—and think about how you can embody these in your role as a Facilities Support Services Assistant.
✨Showcase Your Customer Focus
As the first point of contact for building users, it's crucial to demonstrate your customer service skills. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues efficiently.
✨Be Ready for Practical Questions
Expect questions related to day-to-day service delivery and basic maintenance tasks. Brush up on your knowledge of low-level PPMs like fire alarm testing and emergency lighting checks, and be prepared to discuss how you would manage these responsibilities.
✨Highlight Your Organisational Skills
The role requires exceptional organisational skills, so come prepared with examples of how you've effectively managed tasks or coordinated teams in previous roles. This will show that you can handle the responsibilities of overseeing service delivery and documentation.
