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For Companies At a Glance
- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with a commitment to growth.
- Benefits: Competitive pay, attendance allowance, and opportunities for professional development.
- Why this job: Make a real impact in the community while developing your skills in a supportive environment.
- Qualifications: SIA Licence, strong people skills, and a passion for customer service.
- Other info: Diverse and inclusive workplace with excellent career progression opportunities.
The predicted salary is between 28800 - 43200 £ per year.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
Days of Working: Monday - Friday, Week (1) 08:00-17:00, Week (2) 09:00-18:00.
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications. Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
Responsibilities:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
Qualifications:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security related experience.
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Officer in Watford employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court & Tribunal Security Officer in Watford
✨Tip Number 1
Get to know the company! Research OCS UK & Ireland and their TRUE values. When you understand what they stand for, you can tailor your conversations to show how you embody those values in your work.
✨Tip Number 2
Practice your customer service skills! As a Court & Tribunal Security Officer, you'll be interacting with court users regularly. Role-play scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Network like a pro! Connect with current or former OCS employees on LinkedIn. They can provide insider tips and might even refer you for the role, which can give you a leg up in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills.
We think you need these skills to ace Court & Tribunal Security Officer in Watford
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your passion for providing exceptional customer service. We want to see how you can welcome and guide court users effectively, so share any relevant experiences that showcase your skills!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for effective communicators!
Highlight Relevant Experience: If you've got experience in security or similar roles, don’t hold back! Make sure to detail your relevant qualifications and any specific duties you've performed that align with the responsibilities of a Security Officer.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can sign up for job alerts while you're there to stay updated on future opportunities!
How to prepare for a job interview at OCS
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with the key tasks like monitoring premises, using security equipment, and providing exceptional customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role heavily involves interacting with court users, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to assist someone or resolved a difficult situation. This will demonstrate your ability to handle the demands of the job effectively.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. These might involve how you'd respond to a security incident or manage a challenging visitor. Practise your responses by thinking through potential situations and how you would handle them, focusing on your problem-solving and communication skills.
✨Emphasise Your Commitment to Safety
Safety is paramount in this role, so be ready to discuss your understanding of security protocols and your commitment to maintaining a safe environment. Highlight any relevant training or experience you have, such as your SIA Licence, and express your dedication to upholding the highest standards of security and diligence.
