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For Companies At a Glance
- Tasks: Be the go-to person for waste queries and support the Waste team in managing tasks.
- Company: Join OCS, a leading facilities management company with a strong commitment to values.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
- Other info: Flexible hours, diverse workplace, and a chance to contribute to sustainability initiatives.
- Why this job: Make a real difference in waste management while working with a dynamic team.
- Qualifications: GCSEs in English and Maths; customer-focused with strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
Shift Pattern: Monday to Friday, 08:00 - 16:00
Key Responsibilities
- Act as the first point of contact for OCS and client queries on waste, ensuring exceptional customer service.
- Support the Waste team in managing task allocation across the account.
- Coordinate subcontractor workloads and confirm site attendances.
- Maintain accurate updates on tasks and ensure compliance with service‑level agreements.
- Provide operational support to the Waste team and manage task workflows.
- Administer the quotations mailbox, update systems for Capex works, and raise purchase orders.
- Maintain financial data and ensure timely financial reporting.
- Prepare predefined reports for clients and internal stakeholders.
- Support commercial and financial aspects of the contract through to final account.
- Ensure compliance with OCS quality management systems and documentation.
- Liaise with site teams for accurate processing of invoices, timesheets, and purchase orders.
- Contribute to cost‑saving initiatives and continuous improvement projects.
- Perform general office duties and ad‑hoc tasks as required.
Ideal Candidate Criteria
- Essential: GCSE passes in English and Maths.
- Desirable: A Level/HNC/D or equivalent.
- Customer‑focused with excellent communication skills.
- Highly organised, detail‑oriented, and proactive.
- Ability to work independently and as part of a team.
- Calm under pressure with a flexible approach.
Skills & Training
- Strong IT skills (Word, Excel, Outlook – intermediate to advanced).
- Desirable: PowerPoint and Power BI.
Experience
- Minimum 1 year in a similar FM or technical FM role.
- Previous CAFM system experience (e.g., Concept, Maximo, Dynamics).
- Financial awareness advantageous.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people, click apply and register your interest. You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Waste Data Administrator employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waste Data Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management sector, especially those who work at OCS. A friendly chat can open doors and give you insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by researching OCS's TRUE values: Trust, Respect, Unity, and Empowerment. Think of examples from your past experiences that showcase how you embody these values. This will help you stand out as a candidate who truly fits the company ethos.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do a mock interview with you. Focus on common questions related to customer service and teamwork, as these are key for the Waste Data Administrator role. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills and interests.
We think you need these skills to ace Waste Data Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Waste Data Administrator role. Highlight relevant experience and skills that match the job description, especially your customer service and organisational abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with OCS's TRUE values. Keep it concise but impactful!
Showcase Your IT Skills: Since strong IT skills are essential for this role, be sure to mention your proficiency in Word, Excel, and any other relevant software. If you have experience with CAFM systems, don’t forget to include that too!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s straightforward and ensures your application gets to the right people quickly!
How to prepare for a job interview at OCS
✨Know Your Waste Management Basics
Before the interview, brush up on your knowledge of waste management practices and regulations. Understanding the key concepts will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since the role involves being the first point of contact for queries, prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you resolved issues or improved client satisfaction.
✨Demonstrate Your Organisational Skills
The job requires a high level of organisation and attention to detail. Be ready to discuss how you manage your workload, prioritise tasks, and ensure compliance with service-level agreements. Use real-life examples to illustrate your approach.
✨Familiarise Yourself with Relevant Software
Make sure you're comfortable with the IT skills mentioned in the job description, especially Excel and any CAFM systems. If you have experience with Power BI, be prepared to discuss how you've used it to analyse data or create reports.