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- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with a commitment to growth.
- Benefits: Flexible shifts, professional development opportunities, and a supportive work environment.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: SIA Licence, strong customer service skills, and the right to work in the UK.
- Other info: Diverse and inclusive workplace that values every individual.
The predicted salary is between 13 - 16 £ per hour.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
This is a flexible worker role, covering various shifts around a designated area. Typically shifts available are Monday - Friday to cover sickness and absence. Shift times will vary depending on the location that requires covering at the time.
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
Responsibilities- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security experience.
- Strong people and customer service skills.
- You may require a UK driving licence, or at least the ability to get to different sites you are required to work at.
- Good diligence and high standard of work.
- Effective communication skills.
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Casual Court & Tribunal Security Officer in Swansea employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Court & Tribunal Security Officer in Swansea
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common security officer scenarios. Think about how you'd handle various situations, like dealing with difficult court users or responding to emergencies.
✨Tip Number 3
Show off your customer service skills during the interview! OCS values exceptional service, so share examples of how you've gone above and beyond to help others in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities.
We think you need these skills to ace Casual Court & Tribunal Security Officer in Swansea
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Security Officer role. Highlight your relevant experience in customer service and security, and show us how you embody our TRUE values.
Showcase Your Skills: We want to see your strong people skills and effective communication abilities. Use specific examples from your past roles to demonstrate how you've excelled in these areas.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you're a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with OCS.
How to prepare for a job interview at OCS
✨Know Your Role
Familiarise yourself with the responsibilities of a Casual Court & Tribunal Security Officer. Understand the importance of customer service in this role, as well as the security measures you'll be implementing. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Skills
Prepare to discuss your relevant experience, especially in security and customer service. Think of specific examples where you've successfully handled challenging situations or provided exceptional service. This will demonstrate your capability and readiness for the role.
✨Practice Effective Communication
As communication is key in this role, practice articulating your thoughts clearly and concisely. You might be asked how you would handle various scenarios, so rehearsing your responses can help you convey your ideas effectively during the interview.
✨Emphasise Your Values
Align your personal values with OCS's TRUE values: Trust, Respect, Unity, and Empowerment. Be prepared to discuss how these values resonate with you and how you can embody them in your work. This will show that you're not just looking for a job, but a place where you can grow and contribute positively.
