At a Glance
- Tasks: Ensure safety and security while providing exceptional customer service in courts.
- Company: Join OCS, a leading facilities management company with a commitment to growth.
- Benefits: Flexible shifts, professional development opportunities, and a supportive work environment.
- Other info: Diverse and inclusive workplace that values every individual.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: SIA Licence, strong customer service skills, and the right to work in the UK.
The predicted salary is between 24000 - 30000 € per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About the Role
This is a flexible worker role, covering various shifts around a designated area. Typically shifts available are Monday - Friday to cover sickness and absence. Shift times will vary depending on the location that requires covering at the time. Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications. Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
Responsibilities
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room using hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
Qualifications
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security experience.
- Strong people and customer service skills.
- You may require a UK driving licence, or at least the ability to get to different sites you are required to work at.
- Good diligence and high standard of work.
- Effective communication skills.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest. You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Casual Court & Tribunal Security Officer in Southampton employer: OCS
At OCS UK & Ireland, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises Trust, Respect, Unity, and Empowerment. As a Casual Court & Tribunal Security Officer, you will benefit from flexible working hours, opportunities for professional development, and a commitment to your growth within a diverse and inclusive environment. Join us in making a meaningful impact while ensuring the safety and security of our communities.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Court & Tribunal Security Officer in Southampton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the security field. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching OCS and understanding their TRUE values. Show how your skills and experiences align with their mission to provide exceptional customer service and ensure safety.
✨Tip Number 3
Practice common interview questions related to security roles. Think about scenarios where you demonstrated strong people skills or handled security issues effectively. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities at OCS.
We think you need these skills to ace Casual Court & Tribunal Security Officer in Southampton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service and security shine through. We want to see that you genuinely care about making a difference in the courts and tribunal system.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our TRUE values of Trust, Respect, Unity, and Empowerment.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can sign up for job alerts to stay updated on future opportunities.
How to prepare for a job interview at OCS
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Casual Court & Tribunal Security Officer. Familiarise yourself with the key tasks like monitoring premises, providing customer service, and responding to security issues. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since exceptional customer service is crucial in this role, prepare examples from your past experiences where you've successfully handled difficult situations or provided outstanding service. This will show that you can maintain professionalism even under pressure.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would respond to various security situations, such as dealing with an emergency or managing a disruptive court user. Practising these scenarios will help you articulate your thought process clearly.
✨Emphasise Your Communication Skills
Effective communication is key in this position. Be prepared to discuss how you’ve used your communication skills in previous roles, especially in high-stress environments. Highlighting your ability to convey information clearly and work as part of a team will set you apart.
