At a Glance
- Tasks: Be the friendly face of our company, greeting clients and managing reception duties.
- Company: Join OCS, a leading facilities management company with a diverse and inclusive culture.
- Benefits: Enjoy a competitive salary, professional development, and a supportive team environment.
- Other info: This is a 12-month fixed-term contract with great career growth potential.
- Why this job: Make a difference by delivering exceptional customer service in a dynamic workplace.
- Qualifications: Previous reception experience and strong communication skills are essential.
The predicted salary is between 22000 - 24000 € per year.
About the Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering.
About the Role
Days of Working: Monday to Friday 08:00 – 17:00. This is a 12‑month fixed‑term contract. OCS is recruiting a Receptionist to join their team. The successful candidate will be part of a passionate and driven team, delivering exceptional customer service in a busy, professional environment.
Responsibilities
- Serve as the first point of contact, greeting clients and staff with a focus on delivering an outstanding customer experience.
- Manage reception processes, including issuing visitor and contractor passes and ensuring proper sign‑in procedures.
- Handle incoming calls efficiently and assist with customer enquiries.
- Oversee meeting room bookings and support event logistics, including room setup and customer assistance.
- Perform mailroom duties and support building health and safety procedures as required.
Qualifications
- Previous experience in a high‑profile Reception or Front of House role is essential.
- Proficiency in Microsoft Office applications.
- Strong customer service skills with excellent verbal and written communication.
- Highly organised with attention to detail and professional presentation.
- Must be able to obtain DBS, BPSS, and SC clearances (processed and funded by the business).
Equal Opportunities Statement
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Receptionist in Salisbury employer: OCS
OCS UK & Ireland is an exceptional employer, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. With a commitment to employee growth and development, staff benefit from a supportive environment that values diversity and inclusion. Located in a dynamic professional setting, this role as a Receptionist provides a unique opportunity to engage with a variety of clients while contributing to the success of a leading facilities management company.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Salisbury
✨Tip Number 1
Make sure you research OCS UK & Ireland before your interview. Knowing about their services and values will help you connect with the team and show that you're genuinely interested in being part of their passionate workforce.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact, think about how you can create a welcoming atmosphere. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Dress to impress! As a receptionist, your professional presentation is key. Choose an outfit that reflects the company’s culture while ensuring you feel comfortable and confident.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Receptionist in Salisbury
Some tips for your application 🫡
Show Off Your Customer Service Skills:Since this role is all about delivering exceptional customer service, make sure to highlight your experience in similar roles. We want to see how you've gone above and beyond for clients in the past!
Be Organised and Detail-Oriented:As a Receptionist, you'll need to juggle multiple tasks. Use your application to demonstrate your organisational skills and attention to detail. Share examples of how you’ve managed busy environments before!
Tailor Your Application:Don’t just send a generic CV! We love it when applicants tailor their applications to the job description. Make sure to mention your proficiency in Microsoft Office and any relevant experience that matches our needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at OCS
✨Know the Company Inside Out
Before your interview, take some time to research OCS UK & Ireland. Understand their services, values, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a client or handled a difficult situation with grace. This will demonstrate your ability to thrive in a busy environment.
✨Practice Common Interview Questions
Anticipate questions related to your experience in reception roles, handling calls, and managing visitor processes. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress to Impress
First impressions matter, especially in a front-of-house role. Make sure to dress professionally and present yourself well. This reflects your understanding of the professional environment you'll be working in and sets a positive tone for the interview.
