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For Companies At a Glance
- Tasks: Provide exceptional customer service and ensure safety in courts and tribunals.
- Company: Join OCS, a leading facilities management company with a commitment to excellence.
- Benefits: Competitive pay, attendance allowance, and opportunities for professional development.
- Other info: Flexible shifts available and a diverse, inclusive workplace culture.
- Why this job: Be part of a dedicated team making a real difference in community safety.
- Qualifications: SIA Licence, strong customer service skills, and the right to work in the UK.
The predicted salary is between 30000 - 40000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
Days of Working: Monday, Tuesday and Thursday 0900-1700. Also we may have shifts on other sites available on an ADHOC basis on days off. Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Responsibilities
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
The ideal candidate
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security related experience.
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Officer in Rochdale employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court & Tribunal Security Officer in Rochdale
✨Tip Number 1
Get to know the company! Research OCS and understand their TRUE values. This will help you align your answers during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills. As a Court & Tribunal Security Officer, you'll be interacting with court users regularly. Role-play scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Network like a pro! Connect with current or former OCS employees on LinkedIn. They can provide insights about the company culture and even tips for the interview process. Plus, it shows you're proactive!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills.
We think you need these skills to ace Court & Tribunal Security Officer in Rochdale
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your passion for providing exceptional customer service. We want to see how you can welcome and guide court users effectively, so share any relevant experiences that showcase your skills!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for effective communication skills!
Highlight Relevant Experience: If you've got experience in security or similar roles, don’t hold back! Make sure to mention your SIA Licence and any other relevant qualifications. We love seeing candidates who are ready to hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to register for job alerts too, so you won’t miss out on any future opportunities with us!
How to prepare for a job interview at OCS
✨Know Your Role
Familiarise yourself with the responsibilities of a Court & Tribunal Security Officer. Understand the importance of customer service in this role, as well as the security measures you'll be implementing. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Skills
Prepare examples that highlight your strong people skills and effective communication abilities. Think of situations where you've successfully handled security issues or provided exceptional customer service. This will demonstrate your capability to excel in the role.
✨Dress the Part
First impressions matter! Dress professionally for your interview to reflect the seriousness of the role. A smart appearance shows respect for the interviewers and the position you're applying for, which is crucial in a security-focused environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This not only shows your enthusiasm for the role but also helps you gauge if OCS is the right fit for you. Remember, interviews are a two-way street!