Reward, Pension & Benefits Manager in Ipswich

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About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role

Working Pattern: Hybrid working, Monday to Friday, 9am-5:30pm

The Pensions, Benefits and Rewards Manager is responsible for the strategic management and operational delivery of all employee benefits, pensions, and reward initiatives across the organisation. This includes overseeing statutory and discretionary benefit schemes, ensuring compliance with UK legislation, and supporting business growth through acquisitions and TUPE processes. The role manages a team of five, ensuring efficient administration and continuous improvement of reward and benefits services.

Role And Responsibilities

• Oversee all company pension arrangements, including auto-enrolment compliance and management of Local Government Pension Schemes (LGPS).
• Liaise with pension providers, LGPS administrators, and internal payroll to ensure accuracy and timeliness of contributions.
• Provide expert guidance on pension queries, changes in legislation, and employee communications.
• Manage Death in Service and associated life assurance policies.
• Manage all company benefit schemes, including private medical insurance, company cars, childcare vouchers and long service awards.
• Oversee the PAYE Settlement Agreement (PSA) process, ensuring compliance with HMRC requirements.
• Lead the preparation and submission of P11Ds, ensuring accurate reporting of all taxable benefits.
• Regularly review and benchmark benefit offerings to ensure competitiveness and cost-effectiveness.
• Support the development and implementation of the organisation’s reward and recognition strategy.
• Lead the administration and enhancement of long service and recognition programmes.
• Provide reward analytics and reporting to support HR and senior management decision-making.
• Lead benefits and pensions due diligence and integration during TUPE transfers and acquisitions.
• Ensure smooth transition of employees’ benefits and pension arrangements while maintaining compliance with legal and policy requirements.
• Manage, develop and motivate a team of six, ensuring high performance and professional growth.
• Promote a culture of service excellence, continuous improvement, and compliance within the team.
• Oversee day-to-day operations of benefits administration, ensuring timely and accurate delivery of all processes.
• Ensure all benefits, reward and pension schemes comply with UK employment, tax, and data protection legislation.
• Maintain strong relationships with external providers, auditors, and HMRC.
• Keep abreast of legislative and market changes, advising HR leadership of any implications.

Skills And Experience

• CIPP or CIPD qualification or equivalent experience desirable.
• Knowledge of MHR iTrent desirable.
• Proven and demonstrable success at driving process and procedural change initiatives from conception to implementation.
• Experience of supporting implementation of system changes.
• Ability to work to tight deadlines, prioritise workload and manage multiple workstreams.
• Decision making that takes accountability of policy, legislation and the wider team deliverables.
• Proven experience in managing UK pensions, benefits, and reward functions within a medium to large organisation.
• Strong knowledge of auto-enrolment, LGPS, P11Ds, PSA, and HMRC compliance.
• Experience managing TUPE transfers and benefit integration post-acquisition.
• Demonstrable team leadership experience, managing and developing a multi-disciplinary team.
• Strong analytical and problem-solving skills, with attention to detail.
• Excellent stakeholder management and communication skills.

How To Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Seniority Level

• Not Applicable

Employment Type

• Full-time

Job Function

• Human Resources
• Industries: Facilities Services, Hospitality, and Outsourcing and Offshoring Consulting