PRM Station Manager

2 weeks ago Be among the first 25 applicants

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.

About The Role

As PRM Station Manager, you will act as the main point of contact for OCS with the Airport and ensure a quality service delivery in accordance with procedures.

Shift Pattern: Variable Shift Rota

Hours Per Week: 37.5

Responsibilities

• Operate the Special Assistance contract at this site within defined financial targets.
• Ensure long‑term contract retention through efficient delivery of a quality service & high levels of customer satisfaction.
• Provide effective leadership & motivation to the team.
• Ensure that a safe working environment is maintained through compliance with all company health and safety policies and procedures.
• Ensure that all activities are effectively planned & resourced to deliver a high quality service.
• Ensure that appropriate staffing levels are maintained with the necessary skills and provide all necessary training and development to ensure competence in respective roles.
• Maintain relevant management information, produce routine/ad‑hoc reports and quotes in a timely manner.

Health & Safety Duties

• Communicate regularly with staff through formal and informal channels on safety matters to ensure a free flow of ideas and maintain morale.
• Ensure that the OCS safety image is reflected positively through your actions and those of your subordinates.
• Direct activities of all subordinates, ensuring proper training to competently carry out duties and responsibilities, and ensuring they accept personal responsibility for safety.
• Take responsibility for ensuring a safe system of work is produced and communicated to employees prior to commencement of work activity.
• Ensure that plant and equipment is maintained and fit for purpose.
• Manage the Occupational Road Risk of drivers under your control.
• Manage the safety performance of subordinates and take appropriate disciplinary action for any breaches in accordance with Company Procedure.

Qualifications

• IOSH desirable.
• Demonstrable management experience operating in a similar service sector environment.
• Proven track record in delivering effective customer service whilst maintaining appropriate operating margins.
• Previous experience leading a large, diverse workforce.
• Working knowledge of industry practices.
• Self‑motivated and results orientated with effective inter‑personal skills and ability to communicate at all levels.
• Highly organised with ability to prioritise workload and delegate effectively to direct reports.
• Ability to mentor and develop subordinates, counselling and coaching as necessary.

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Job Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Management and Manufacturing
• Industries: Facilities Services

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