At a Glance
- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with a commitment to growth.
- Benefits: Flexible shifts, professional development opportunities, and a supportive work environment.
- Other info: Diverse and inclusive workplace that values every individual.
- Why this job: Make a real difference in the community while advancing your career.
- Qualifications: SIA Licence, strong customer service skills, and the right to work in the UK.
The predicted salary is between 24000 - 28000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
This is a flexible worker role, covering various shifts for HMCTS around a designated area. Typically shifts available are Monday - Friday to cover sickness and absence. Shift times will vary depending on the location that requires covering at the time. Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications. Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
Key Responsibilities
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
Candidate Requirements
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security experience.
- Strong people and customer service skills.
- You may require a UK driving licence, or at least the ability to get to different sites you are required to work at.
- Good diligence and high standard of work.
- Effective communication skills.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Officer — Flexible Shifts in Portsmouth employer: OCS
OCS UK & Ireland is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its colleagues. With a strong emphasis on professional development, OCS offers funded training programmes and qualifications, ensuring that employees can grow their careers while contributing to the safety and security of the courts and tribunal system. Join a team that values Trust, Respect, Unity, and Empowerment, and be part of a company that truly invests in its people.
StudySmarter Expert Advice🤫
We think this is how you could land Court & Tribunal Security Officer — Flexible Shifts in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to current or former OCS employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Court & Tribunal Security Officer role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by practising common security-related questions. Think about scenarios where you had to demonstrate exceptional customer service or handle a security issue. We want you to shine and show how you embody OCS's TRUE values!
✨Tip Number 3
Show your passion for safety and security! During your interview, share specific examples of how you've ensured safety in previous roles. This will help us see your dedication to the role and the importance of security in the courts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the OCS team and contributing to our mission of making people and places the best they can be.
We think you need these skills to ace Court & Tribunal Security Officer — Flexible Shifts in Portsmouth
Some tips for your application 🫡
Show Your Passion for Security:When writing your application, let us know why you're passionate about security and customer service. Share any relevant experiences that highlight your dedication to keeping people safe and providing excellent service.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Court & Tribunal Security Officer role. Highlight your SIA Licence, relevant security experience, and any skills that align with our TRUE values - Trust, Respect, Unity, and Empowerment.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your qualifications and experiences without having to sift through unnecessary fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at OCS!
How to prepare for a job interview at OCS
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with the duties like monitoring premises, providing customer service, and responding to security issues. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since exceptional customer service is crucial in this role, prepare examples from your past experiences where you successfully handled difficult situations or provided outstanding service. This will show that you can maintain professionalism even under pressure.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would respond to various security situations, such as dealing with an emergency or managing a disruptive court user. Practising these responses will help you feel more confident.
✨Highlight Your Communication Skills
Effective communication is key in this role, especially when coordinating with the control room or interacting with court users. Be prepared to discuss how you've used your communication skills in previous roles and how they can benefit the team at OCS.
