At a Glance
- Tasks: Lead a passionate cleaning team to maintain high standards in-store.
- Company: Join OCS UK & Ireland, a top facilities management company with a vibrant culture.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive work environment.
- Other info: Diverse and inclusive workplace that values every individual.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Previous management experience in cleaning or similar fields is a plus.
The predicted salary is between 30000 - 40000 £ per year.
About the Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About the Role
We’re recruiting for an In-Store Cleaning Manager to join our passionate and driven Cleaning team. Shift pattern is Tuesday to Saturday, but may be required to work extra days and times to cover holidays and business needs. You’ll oversee all cleaning and associated duties carried out by your team ensuring that a high standard is consistently delivered.
Key Responsibilities
- Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
- Managing staff rotas, holiday requests, absence management, informal performance management and supporting with recruitment of new employees where/when required.
- Complete site audits on a weekly basis ensuring any required actions are documented and completed as quickly as possible.
- Identify any training needs on-site, conduct the coaching/training, including Health & Safety and keep appropriate records of training completed on-site.
- Adherence to company policies and procedures.
- Supporting the Area Manager with investigation matters such as personal accidents or potential formal performance management.
- Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.
The ideal candidate
- You must have right to work in the UK.
- Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable.
- Experience in staffing, rotas, training, and basic HR compliance is desirable.
- Excellent customer service skills.
- Able to work to deadlines and prioritise as well as being flexible with working hours and days.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
In-Store Cleaning Manager in Porthmadog employer: OCS
At OCS UK & Ireland, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values Trust, Respect, Unity, and Empowerment. As an In-Store Cleaning Manager, you will benefit from comprehensive training opportunities, a commitment to employee development, and the chance to make a meaningful impact in your community. Join us in delivering high-quality services while enjoying a collaborative environment that fosters growth and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land In-Store Cleaning Manager in Porthmadog
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. You never know who might have a lead on an In-Store Cleaning Manager position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching OCS UK & Ireland. Understand their TRUE values and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss your previous experience managing teams, handling rotas, and ensuring high standards of cleanliness. Use specific examples to illustrate your success in these areas.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the OCS team.
We think you need these skills to ace In-Store Cleaning Manager in Porthmadog
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the In-Store Cleaning Manager role. Highlight your previous management or supervisory experience in cleaning, as well as any relevant training or HR compliance knowledge.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about cleaning and facilities management. Share specific examples of how you've led teams or improved cleaning standards in your previous roles to show us what you can bring to our team.
Showcase Your Customer Service Skills:Since excellent customer service is key for this role, make sure to include examples of how you've provided top-notch service in past positions. This will help us see how you can contribute to our mission of making people and places the best they can be.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at OCS
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and protocols that OCS UK & Ireland upholds. Be ready to discuss how you would ensure these standards are met and maintained by your team. Showing that you understand their commitment to quality will impress the interviewers.
✨Showcase Your Management Skills
Prepare examples of how you've successfully managed teams in the past, particularly in cleaning or facilities management. Highlight your experience with staff rotas, training, and performance management. This will demonstrate your capability to lead and develop a team effectively.
✨Emphasise Health & Safety Knowledge
Since health and safety is crucial in this role, brush up on relevant regulations and best practices. Be prepared to discuss how you would conduct training and audits to ensure compliance. This shows that you take safety seriously and can implement necessary measures.
✨Demonstrate Customer Service Focus
OCS values excellent customer service, so think of instances where you've gone above and beyond for clients or customers. Share how you would handle customer feedback or complaints regarding cleaning services, showcasing your commitment to maintaining high standards.
