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- Tasks: Assist passengers with restricted mobility at the airport and ensure their safety.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to values.
- Benefits: Opportunities for professional development and career progression in a diverse environment.
- Why this job: Make a real difference by helping those in need while working in a dynamic team.
- Qualifications: Must have the right to work in the UK and good communication skills.
- Other info: Inclusive workplace that values diversity and encourages applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
About the Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About the Role
As part of your role, your key responsibilities are, but not limited to:
- Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM)
- Communicate effectively with the passengers and staff
- Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-in, airport security and pre-boarding aircraft.
- In a safe manner, assist in the transfer of passengers from aircraft to airport terminal using various equipment
- Comply with all Health & Safety regulations.
- Use company equipment responsibly ensuring all equipment is properly handled.
Candidate Requirements
- Must have the Right to Work in the UK.
- Ability to communicate with people and colleagues at all levels
- Ability to lift passengers in accordance with manual handling guidelines.
You will be required to pass pre-employment screening, including 5 years of employment referencing.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest. You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Passenger Assistant employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at OCS. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to passenger assistance. Think about scenarios where you’ve helped someone in need – it’ll show you’re a great fit for the role.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and confident when discussing how you’d assist passengers with restricted mobility. It’s all about making them feel comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities.
We think you need these skills to ace Passenger Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference and help us connect with you.
Tailor Your Application: Make sure to tailor your application to the Passenger Assistant role. Highlight any relevant experience you have, especially in assisting people or working in a customer service environment. This shows us you’re serious about the position!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can sign up for job alerts to stay updated on future opportunities!
How to prepare for a job interview at OCS
✨Know the Company Values
Before your interview, take some time to familiarise yourself with OCS's TRUE values: Trust, Respect, Unity, and Empowerment. Think about how these values resonate with your own experiences and be ready to share examples that demonstrate your alignment with them.
✨Practice Effective Communication
As a Passenger Assistant, communication is key. Prepare to showcase your ability to interact with passengers and colleagues at all levels. You might want to role-play common scenarios with a friend to build your confidence in conveying information clearly and compassionately.
✨Understand Health & Safety Regulations
Make sure you’re well-versed in health and safety regulations relevant to the role. Brush up on manual handling guidelines, as you'll need to demonstrate your understanding of safe practices when assisting passengers. This knowledge will show your commitment to safety during the interview.
✨Showcase Your Problem-Solving Skills
Think of examples where you've had to solve problems or handle difficult situations, especially in a customer service context. Be prepared to discuss how you approached these challenges and what the outcomes were, as this will highlight your ability to think on your feet in a dynamic environment.
