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- Tasks: Keep trains clean and tidy while interacting with passengers during travel.
- Company: Join OCS, a top facilities management company with over 50,000 colleagues.
- Benefits: Enjoy flexible shifts, career growth opportunities, and a supportive work environment.
- Why this job: Be part of a team that enhances customer experiences and promotes community well-being.
- Qualifications: Must have the right to work in the UK and excellent customer service skills.
- Other info: OCS values diversity and encourages applications from all backgrounds.
The predicted salary is between 22000 - 30000 £ per year.
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About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
Shift patterns: Variable days and start times.
This role plays a crucial part in the overall maintenance and appearance of trains, contributing to a positive customer experience. You will travel on the train whilst it is in service, upholding an excellent cleaning service.
Key Responsibilities
- Perform routine cleaning tasks such as sweeping, mopping, dusting, and vacuuming to maintain a tidy environment inside the train
- Monitor and replenish cleaning supplies as needed, ensuring that all necessary materials are on hand to perform daily tasks.
- You will work onboard the trains during travel and will therefore have interaction with passengers and train crew
The Ideal Candidate Should Meet The Following Criteria
- You must have right to work in the UK.
- Excellent customer service skills
- Previous experience in cleaning would be advantageous.
- Willingness to work night and weekend shifts.
How To Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Facilities Services, Hospitality, and Outsourcing and Offshoring Consulting
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Onboard Train Cleaner employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboard Train Cleaner
✨Tip Number 1
Familiarise yourself with OCS's TRUE values: Trust, Respect, Unity, and Empowerment. Demonstrating an understanding of these values during your interactions can set you apart as a candidate who aligns with the company's culture.
✨Tip Number 2
Highlight any previous customer service experience you have, even if it's not directly related to cleaning. Being able to show that you can interact positively with passengers will be crucial in this role.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working nights and weekends, showing your willingness to adapt can make you a more attractive candidate.
✨Tip Number 4
Consider visiting the trains or stations where you might work to get a feel for the environment. This can help you speak more knowledgeably about the role and demonstrate your genuine interest during any discussions.
We think you need these skills to ace Onboard Train Cleaner
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Onboard Train Cleaner. Familiarise yourself with the tasks involved, such as routine cleaning and customer interaction, to tailor your application accordingly.
Highlight Relevant Experience: If you have previous cleaning experience or customer service skills, be sure to highlight these in your CV and cover letter. Use specific examples to demonstrate how your background aligns with the job requirements.
Showcase Your Soft Skills: Since this role involves interacting with passengers and train crew, emphasise your excellent customer service skills. Mention any experiences where you successfully handled customer interactions or resolved issues.
Tailor Your Application: Customise your CV and cover letter for this specific role at OCS. Use keywords from the job description, such as 'cleaning', 'customer service', and 'teamwork', to ensure your application stands out to recruiters.
How to prepare for a job interview at OCS
✨Show Your Customer Service Skills
Since the role involves interacting with passengers, it's essential to demonstrate your excellent customer service skills. Be prepared to share examples of how you've handled customer interactions in the past, especially in challenging situations.
✨Highlight Relevant Experience
If you have previous cleaning experience, make sure to discuss it during the interview. Talk about the types of environments you've worked in and any specific cleaning tasks you've performed that relate to the role of an Onboard Train Cleaner.
✨Understand the Company Values
Familiarise yourself with OCS's TRUE values: Trust, Respect, Unity, and Empowerment. Be ready to explain how you embody these values in your work ethic and interactions with colleagues and customers.
✨Be Flexible with Shift Patterns
The job requires a willingness to work variable days and shifts, including nights and weekends. Show your flexibility and readiness to adapt to different schedules, as this is crucial for the role.
