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- Tasks: Assist passengers with restricted mobility at the airport and ensure their safety.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to values.
- Benefits: Enjoy career progression, professional development, and a diverse, inclusive work environment.
- Why this job: Make a real difference in people's travel experiences while working in a supportive team.
- Qualifications: Must have the right to work in the UK and good communication skills.
- Other info: Flexible shift patterns with opportunities for growth in a dynamic workplace.
The predicted salary is between 24000 - 36000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
Working Pattern: 3 ON 3 OFF X 12 HOUR SHIFTS. Rolling shift pattern, must be available for early start, late finish. Can include nightshifts to suit operational demand. Discussed at interview.
As part of your role, your key responsibilities are, but not limited to:
- Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM).
- Communicate effectively with the passengers and staff.
- Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-in, airport security and pre-boarding aircraft.
- In a safe manner, assist in the transfer of passengers from aircraft to airport terminal using various equipment.
- Comply with all Health & Safety regulations.
- Use company equipment responsibly ensuring all equipment is maintained.
The ideal candidate should meet the following criteria:
- Must have the Right to Work in the UK.
- Ability to communicate with people and colleagues at all levels.
- Ability to lift passengers in accordance with manual handling guidelines.
You will be required to pass pre-employment screening, including 5 years of employment referencing.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Passenger Assistant in Newport employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Assistant in Newport
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Passenger Assistant role. We recommend role-playing with a friend to boost your confidence and get comfortable with your responses.
✨Tip Number 3
Show your enthusiasm! When you get an interview, let your passion for helping passengers shine through. Share personal stories that highlight your communication skills and ability to assist others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills.
We think you need these skills to ace Passenger Assistant in Newport
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Passenger Assistant role. Highlight any relevant experience you have with assisting passengers, especially those with restricted mobility, as this will show us you're a great fit for the job.
Show Off Your Communication Skills: Since you'll be interacting with passengers and colleagues, it's important to demonstrate your communication skills in your application. Use clear and friendly language to convey your ability to connect with people at all levels.
Highlight Safety Awareness: Safety is key in this role, so make sure to mention any experience you have with health and safety regulations or manual handling guidelines. This will reassure us that you understand the importance of keeping everyone safe.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can sign up for job alerts to stay updated on future opportunities!
How to prepare for a job interview at OCS
✨Know the Company Values
Before your interview, take some time to familiarise yourself with OCS UK's TRUE values: Trust, Respect, Unity, and Empowerment. Think about how your own experiences align with these values and be ready to share examples that demonstrate your commitment to them.
✨Practice Your Communication Skills
As a Passenger Assistant, effective communication is key. Practice speaking clearly and confidently about your previous experiences, especially those involving customer service or teamwork. Consider role-playing with a friend to simulate common interview questions.
✨Understand the Role Requirements
Make sure you fully understand the responsibilities of the Passenger Assistant role, including assisting passengers with restricted mobility. Be prepared to discuss how you would handle specific scenarios, such as ensuring safety while lifting passengers or using equipment.
✨Prepare for Shift Patterns
Since the role involves a rolling shift pattern, be ready to discuss your availability for early starts, late finishes, and night shifts. Show your flexibility and willingness to adapt to the operational demands of the job, which will impress the interviewers.
