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- Tasks: Ensure safety and security while providing exceptional customer service in courts.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to values.
- Benefits: Earn an attendance allowance and enjoy a supportive work environment.
- Other info: Flexible part-time hours, perfect for students looking to gain experience.
- Why this job: Be part of a dedicated team making a real difference in the community.
- Qualifications: SIA Licence required; strong people skills and attention to detail are essential.
The predicted salary is between 12 - 14 £ per hour.
About the Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers, and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About the Role
Days of Working: Mon – Fri 09:00 – 14:30 shift. Provide exceptional customer service while ensuring safety and security in the Courts and Tribunal System. As a Security Officer you will be part of a team that values your dedication and professional growth.
Responsibilities
- Provide exceptional customer service, welcoming and guiding court users.
- Monitor premises and visitors via CCTV and x‑ray machines, hand‑held metal detectors and bag searches on arrival.
- Patrol and secure access to buildings and satellite buildings, keeping in contact with the control room using hand‑held radios.
- Respond to panic alarm buttons in judges' rooms, courts and offices.
- Respond to any security issues within the complex and record and report details of those incidents.
Qualifications
- Must have Right to Work in the UK.
- Must obtain an enhanced DBS and BS7858 security clearance for the successful candidate.
- Have an SIA Licence and relevant security‑related experience.
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
Benefits
Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance‑related criteria.
EEO Statement
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Part-Time Court & Tribunal Security Officer in Newcastle upon Tyne employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Court & Tribunal Security Officer in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS UK & Ireland on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common security officer scenarios. Think about how you'd handle various situations in the court environment, and be ready to showcase your customer service skills.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable when you show up for your interview. It reflects your commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the OCS team.
We think you need these skills to ace Part-Time Court & Tribunal Security Officer in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you can provide exceptional service, especially in a security role where interaction with the public is key.
Tailor Your CV and Cover Letter: Don’t just send out the same CV for every job. We love it when applicants tailor their documents to reflect the specific skills and experiences that match the Court & Tribunal Security Officer role.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at OCS
✨Know Your Role
Familiarise yourself with the responsibilities of a Court & Tribunal Security Officer. Understand the importance of customer service in this role, as you'll be welcoming and guiding court users. Be ready to discuss how your previous experiences align with these duties.
✨Showcase Your Skills
Highlight your strong people and customer service skills during the interview. Prepare examples of how you've effectively communicated in past roles or handled difficult situations. This will demonstrate your ability to maintain safety while providing exceptional service.
✨Understand the Environment
Research OCS UK & Ireland and their TRUE values: Trust, Respect, Unity, and Empowerment. Be prepared to explain how you embody these values in your work ethic and interactions with others. This shows that you’re not just looking for a job, but a place where you can contribute positively.
✨Prepare for Scenarios
Think about potential security scenarios you might face in the role and how you would respond. Practising your responses to questions about handling emergencies or security issues will help you feel more confident and show your proactive approach to safety.