At a Glance
- Tasks: Ensure safety and security across court sites while providing excellent customer service.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to values.
- Benefits: Guaranteed 40 hours per week, overtime opportunities, funded training, and travel support.
- Other info: Work in a supportive team environment with clear pathways for career development.
- Why this job: Make a real difference in your community while gaining valuable experience in security.
- Qualifications: SIA licence, strong communication skills, and the ability to adapt to changing priorities.
The predicted salary is between 30000 - 40000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
As a Mobile Security Officer, you will play a key role in maintaining a safe, secure and welcoming environment across a group of court and tribunal sites. You will be responsible for overseeing access control, monitoring activity and responding to incidents, ensuring that all visitors, staff and service users are supported in a professional and respectful manner. This is a mobile, multi-site role, requiring flexibility to support operational needs across a defined area. You will work closely with colleagues and the wider court service to deliver a high standard of security and customer service.
You will work 40 hours per week, Monday to Friday, across sites within a defined radius of your core base. Shift patterns may vary depending on operational requirements, and you may be asked to provide cover at nearby sites. This is a daytime role with no night shifts.
Key Responsibilities
- Flexibility to support multiple sites within a defined area
- Provide a professional, welcoming and customer-focused service to all court users
- Control access to buildings, ensuring security procedures are followed at all times
- Operate security equipment including CCTV, x-ray machines and handheld metal detectors
- Conduct searches in line with site procedures
- Patrol public and restricted areas, maintaining regular communication with control points
- Respond promptly and effectively to alarms, incidents and security concerns
- Accurately record and report all incidents and activities
- Support safe and secure movement of people within the building
- Maintain high standards of professionalism and compliance at all times
Qualifications
- Right to work in the UK and ability to pass an enhanced DBS and BS7858 security clearance
- A valid SIA licence and relevant security experience
- Full UK driving licence and use of own vehicle
- Strong communication and customer service skills
- A professional, reliable and detail-focused approach
- Ability to work across multiple locations and adapt to changing priorities
- Good understanding of security procedures and health & safety practices
- Ability to remain calm and respond effectively in challenging situations
Desirable
- Experience working within public sector or regulated environments
- Experience using security systems such as CCTV and screening equipment
Benefits
- Guaranteed 40 hours per week with additional earning potential through overtime at enhanced rates
- £1 per hour Attendance Allowance (subject to criteria)
- Travel and mileage support with expenses reimbursed
- Funded training, development opportunities and a clear pathway to recognised qualifications
- Work as part of a professional and supportive team within the Courts & Tribunals Service
- Access to the Hapi app for discounts, rewards and wellbeing resources
Equal Opportunities Statement
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Mobile Court & Tribunal Security Officer (Copy) employer: OCS
OCS UK & Ireland is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of its 50,000+ colleagues. As a Mobile Court & Tribunal Security Officer, you will benefit from guaranteed hours, competitive pay, and opportunities for professional development, all while contributing to a safe and welcoming environment in the community. With a commitment to employee growth and a focus on our TRUE values of Trust, Respect, Unity, and Empowerment, OCS is dedicated to making a positive impact both for its staff and the communities it serves.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Court & Tribunal Security Officer (Copy)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS UK & Ireland on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common security officer scenarios. Think about how you'd handle access control or respond to incidents. We want to show that we can keep things safe and secure while being super professional.
✨Tip Number 3
Dress the part! First impressions matter, especially in a security role. We should aim for smart, professional attire that reflects our commitment to maintaining a welcoming environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can track our progress and stay updated on any new opportunities that pop up.
We think you need these skills to ace Mobile Court & Tribunal Security Officer (Copy)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Mobile Security Officer role. Highlight your relevant experience, especially in security and customer service, and don’t forget to mention your SIA licence!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your understanding of security procedures and how you embody our TRUE values.
Showcase Your Flexibility:Since this role requires flexibility across multiple sites, make sure to emphasise your ability to adapt to changing priorities and your willingness to travel. We love a can-do attitude!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we want to see your enthusiasm for joining our team at OCS UK & Ireland!
How to prepare for a job interview at OCS
✨Know Your Security Procedures
Familiarise yourself with the specific security protocols and procedures relevant to court and tribunal environments. This will not only show your understanding of the role but also demonstrate your commitment to maintaining safety and compliance.
✨Showcase Your Customer Service Skills
As a Mobile Security Officer, you'll be interacting with various individuals. Prepare examples of how you've provided excellent customer service in past roles. Highlight your ability to remain calm and professional, especially in challenging situations.
✨Be Ready for Scenario Questions
Expect questions that assess your response to potential incidents or emergencies. Think through scenarios where you had to act quickly and effectively, and be ready to discuss how you would handle similar situations in this role.
✨Demonstrate Flexibility and Adaptability
Since this role requires working across multiple sites, emphasise your flexibility and willingness to adapt to changing priorities. Share experiences where you've successfully managed varying responsibilities or worked in different environments.
