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- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with over 50,000 colleagues.
- Benefits: Enjoy flexible hours, generous overtime pay, and support for travel expenses.
- Why this job: Be part of a team that values your growth and offers professional development opportunities.
- Qualifications: Must have the right to work in the UK, SIA Licence, and strong customer service skills.
- Other info: No weekend or night shifts; overtime available on weekends at enhanced rates.
The predicted salary is between 24000 - 36000 £ per year.
Mobile Court & Tribunal Security Officer
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Mobile Court & Tribunal Security Officer
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Join to apply for the Mobile Court & Tribunal Security Officer role at OCS
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About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
You will be working a minimum of 40 hours per week, typically Monday – Friday, covering different shifts across a number of courts within a dedicated area around the home-base of this advertised location.
You will be working Monday to Friday, minimum of 40 hours per week, with flexible and part-time hours if required. There is no weekend or night work, but we can often offer overtime on a Saturday, Sunday, and Bank holidays. The weekends will be paid at a generous rate of 1.5x for Saturdays and 2x for Sundays, alongside a rate of 1.5x for weekday overtime outside of normal court operating times.
- Minimum 40 hours contracted per week
- Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
- Help towards fuel expenses
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
This role is mobile, covering a geographic area defined by a radius of your base location. You will need to be able to get to all the different locations in your patch as you will be covering varying sites depending on demand, sickness and holiday cover. Travel expenses and parking will be paid back to you and are processed three times per month.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges\’ rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents
The Ideal Candidate Should Meet The Following Criteria
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate
- SIA Licence and relevant security related experience
- You may require a UK driving licence (location dependent)
- Strong people and customer service skills
- Good diligence and high standard of work
- Effective communication skills
How To Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other, Information Technology, and Management
-
Industries
Facilities Services, Hospitality, and Outsourcing and Offshoring Consulting
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Mobile Court & Tribunal Security Officer employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Court & Tribunal Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures used in court environments. Understanding how to handle various situations, such as monitoring premises and responding to alarms, will demonstrate your readiness for the role.
✨Tip Number 2
Highlight any previous experience you have in customer service or security roles during your conversations. Being able to communicate effectively and provide exceptional service is crucial for this position, so share relevant examples.
✨Tip Number 3
Network with current or former employees of OCS or similar organisations. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 4
Prepare to discuss your understanding of the TRUE values (Trust, Respect, Unity, and Empowerment) that OCS upholds. Showing that you align with these values can set you apart from other candidates and demonstrate your commitment to the company's mission.
We think you need these skills to ace Mobile Court & Tribunal Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Mobile Court & Tribunal Security Officer position. Understand the key responsibilities and required skills, such as customer service and security monitoring.
Tailor Your CV: Customise your CV to highlight relevant experience in security roles or customer service. Emphasise any qualifications like an SIA Licence and mention your ability to work flexible hours, as this is crucial for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for security and customer service. Mention how your values align with OCS's TRUE values of Trust, Respect, Unity, and Empowerment.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and complete to make a great first impression.
How to prepare for a job interview at OCS
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Mobile Court & Tribunal Security Officer. Be prepared to discuss how your skills and experiences align with these duties, especially in customer service and security.
✨Showcase Your Communication Skills
Effective communication is crucial in this role. During the interview, demonstrate your ability to communicate clearly and confidently. You might be asked to provide examples of how you've handled difficult situations or communicated with diverse groups of people.
✨Highlight Relevant Experience
If you have previous experience in security or customer service, be sure to highlight it. Discuss specific scenarios where you ensured safety or provided excellent service, as this will show your suitability for the role.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and the company.
