Mobile Court & Tribunal Security Officer
Mobile Court & Tribunal Security Officer

Mobile Court & Tribunal Security Officer

Plymouth Full-Time 24000 - 36000 £ / year (est.) No home office possible
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OCS

At a Glance

  • Tasks: Ensure safety and security in courts, providing exceptional customer service and monitoring premises.
  • Company: Join OCS, a leading facilities management company with over 50,000 colleagues and a £2bn turnover.
  • Benefits: Enjoy flexible hours, mileage reimbursement, overtime pay, and an attendance allowance.
  • Why this job: Be part of a supportive team that values your growth and offers career development opportunities.
  • Qualifications: Must have UK right to work, SIA Licence, driving licence, and strong customer service skills.
  • Other info: No weekend or night shifts; overtime available at enhanced rates on weekends and bank holidays.

The predicted salary is between 24000 - 36000 £ per year.

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

You will be working a minimum of 40 hours per week, typically Monday - Friday, covering different shifts across a number of courts within a dedicated area around the home-base of this advertised location. Area relief officer covering Devon and Cornwall HMCTS sites, unlocking and locking of buildings, CTSO role, relief cover for sickness, holiday and vacancies. A driver's license and use of a car/bike is essential. Mileage paid, overtime available.

You will be working Monday to Friday, minimum of 40 hours per week, with flexible and part-time hours if required. There is no weekend or night work, but we can often offer overtime on a Saturday, Sunday, and Bank holidays. The weekends will be paid at a generous rate of 1.5x for Saturdays and 2x for Sundays, alongside a rate of 1.5x for weekday overtime outside of normal court operating times. Minimum 40 hours contracted per week. Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria. Help towards fuel expenses.

Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.

This role is mobile, covering a geographic area defined by a radius of your base location. You will need to be able to get to all the different locations in your patch as you will be covering varying sites depending on demand, sickness and holiday cover. Travel expenses and parking will be paid back to you and are processed three times per month.

Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!

As part of your role, your key responsibilities will include, but are not limited to:

  • Provide exceptional customer service, welcoming and guiding court users.
  • Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
  • Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
  • Responding to panic alarm buttons in Judges' rooms, courts and offices.
  • Responding to any security issues within the complex and recording and reporting details of those incidents.

The Ideal Candidate Should Meet The Following Criteria:

  • Must have Right to Work in the UK.
  • An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
  • SIA Licence and relevant security related experience.
  • Full UK driving licence and use of vehicle.
  • Strong people and customer service skills.
  • Good diligence and high standard of work.
  • Effective communication skills.

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Mobile Court & Tribunal Security Officer employer: OCS

OCS UK & Ireland is an exceptional employer, offering a supportive work culture that prioritises professional growth and development for its employees. With flexible working hours, competitive overtime rates, and a commitment to employee well-being through generous benefits like attendance allowances and travel reimbursements, OCS fosters an inclusive environment where every colleague can thrive. Join us in making a meaningful impact within the courts and tribunal system while enjoying the advantages of a dynamic team dedicated to excellence.
OCS

Contact Detail:

OCS Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mobile Court & Tribunal Security Officer

✨Tip Number 1

Familiarise yourself with the specific security protocols and procedures used in court environments. Understanding the unique challenges and responsibilities of a Mobile Court & Tribunal Security Officer will help you stand out during interviews.

✨Tip Number 2

Network with current or former employees of OCS to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach when discussing your suitability for the role.

✨Tip Number 3

Highlight any relevant experience you have in customer service and security roles during your conversations. Emphasising your ability to handle difficult situations calmly and professionally will demonstrate your readiness for this position.

✨Tip Number 4

Be prepared to discuss your driving experience and how you plan to manage travel between different court locations. Showing that you have a reliable method of transport and are comfortable with the mobile nature of the job will be advantageous.

We think you need these skills to ace Mobile Court & Tribunal Security Officer

Customer Service Skills
Strong Communication Skills
Attention to Detail
Security Awareness
Patrolling and Monitoring Skills
Incident Reporting
Use of CCTV and Security Equipment
Problem-Solving Skills
Teamwork and Collaboration
Time Management
Adaptability to Changing Environments
Driving Skills with Full UK Driving Licence
Knowledge of Health and Safety Regulations
Conflict Resolution Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Mobile Court & Tribunal Security Officer. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.

Tailor Your CV: Customise your CV to highlight relevant experience in security and customer service. Emphasise any previous roles that involved monitoring premises, responding to security issues, or working in a fast-paced environment.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for providing exceptional customer service and ensuring safety. Mention your understanding of the role's requirements and how you embody the company's TRUE values: Trust, Respect, Unity, and Empowerment.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at OCS

✨Know the Company Values

Familiarise yourself with OCS's TRUE values: Trust, Respect, Unity, and Empowerment. Be prepared to discuss how these values resonate with your own experiences and how you can embody them in your role as a Mobile Court & Tribunal Security Officer.

✨Demonstrate Customer Service Skills

Since the role involves providing exceptional customer service, think of examples from your past experiences where you successfully assisted customers or resolved conflicts. Highlight your ability to remain calm and professional under pressure.

✨Showcase Your Security Knowledge

Be ready to discuss your understanding of security protocols, especially in a court environment. Mention any relevant experience you have with monitoring premises, using CCTV, or handling security incidents, as this will show your preparedness for the role.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to respond to emergencies. Think through potential situations you might face in the role and how you would handle them, demonstrating your quick thinking and effective communication skills.

Mobile Court & Tribunal Security Officer
OCS
Location: Plymouth
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