At a Glance
- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with over 50,000 colleagues.
- Benefits: Enjoy flexible hours, generous overtime pay, and support for travel expenses.
- Why this job: Be part of a team that values your growth and offers professional development opportunities.
- Qualifications: Must have the right to work in the UK, SIA Licence, and strong customer service skills.
- Other info: No weekend or night shifts; overtime available on weekends at enhanced rates.
The predicted salary is between 24000 - 36000 £ per year.
OCS UK & Ireland is a leading facilities management company with over 50,000 colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security, and catering.
Our mission is to make people and places the best they can be for our colleagues, customers, and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
You will be working a minimum of 40 hours per week, typically Monday to Friday, covering different shifts across a number of courts within a dedicated area around the home base of this advertised location. There is no weekend or night work, but we can often offer overtime on a Saturday, Sunday, and Bank holidays. The weekends will be paid at a generous rate of 1.5x for Saturdays and 2x for Sundays, alongside a rate of 1.5x for weekday overtime outside of normal court operating times.
- Minimum 40 hours contracted per week
- Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria
- Help towards fuel expenses
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
This role is mobile, covering a geographic area defined by a radius of your base location. You will need to be able to get to all the different locations in your patch as you will be covering varying sites depending on demand, sickness, and holiday cover. Travel expenses and parking will be paid back to you and are processed three times per month.
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts, and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
The Ideal Candidate Should Meet The Following Criteria:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security related experience.
- You may require a UK driving licence (location dependent).
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
If you are interested in joining a business that encourages professional development, career progression, and the chance to work with inspirational people then please click apply and register your interest! We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Mobile Court & Tribunal Security Officer employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Court & Tribunal Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures used in court environments. Understanding how to handle various situations, such as monitoring premises and responding to alarms, will demonstrate your readiness for the role.
✨Tip Number 2
Highlight your customer service skills during any interactions you have with the hiring team. Since this role involves welcoming and guiding court users, showcasing your ability to communicate effectively and provide exceptional service can set you apart.
✨Tip Number 3
Make sure to emphasise your flexibility and willingness to cover different locations as required. Being mobile and adaptable is crucial for this position, so mentioning your ability to travel and manage varying shifts will be beneficial.
✨Tip Number 4
If you have previous experience in security or a related field, be prepared to discuss specific scenarios where you successfully managed security issues. Real-life examples can illustrate your competence and reassure the employer of your capabilities.
We think you need these skills to ace Mobile Court & Tribunal Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Mobile Court & Tribunal Security Officer. Highlight your relevant experience in customer service and security in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your SIA Licence, security-related experience, and any relevant qualifications.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for providing exceptional customer service and your commitment to safety and security. Mention how your values align with OCS's TRUE values.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at OCS
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Mobile Court & Tribunal Security Officer. Be prepared to discuss how your skills and experiences align with these duties during the interview.
✨Showcase Your Customer Service Skills
Since this role involves providing exceptional customer service, think of examples from your past experiences where you successfully handled customer interactions. Be ready to explain how you can create a welcoming environment for court users.
✨Demonstrate Your Security Knowledge
Familiarise yourself with basic security protocols and procedures, especially those relevant to court environments. Be prepared to discuss any previous security experience you have and how it relates to the responsibilities of this position.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about training opportunities or how OCS supports professional development for its employees.