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- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong team culture.
- Benefits: Competitive pay, attendance allowance, travel reimbursements, and opportunities for professional development.
- Why this job: Make a real difference in your community while growing your career in a supportive environment.
- Qualifications: SIA Licence, strong communication skills, and a passion for customer service.
- Other info: Flexible hours with no weekend or night shifts, plus potential overtime.
The predicted salary is between 24000 - 36000 £ per year.
Mobile Court & Tribunal Security Officer
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our TRUE values are Trust, Respect, Unity, and Empowerment.
About The Role: You will be working a minimum of 40 hours per week, typically Monday – Friday, covering different shifts across a number of courts within a dedicated area around the home-base of this advertised location such as Sheffield, Leeds etc. There is no weekend or night work, but overtime may be available on Saturdays, Sundays and Bank holidays at enhanced rates (Saturday 1.5x, Sunday 2x; weekday overtime 1.5x outside normal court times). The role is mobile, covering a geographic area defined by a radius of your base location. You will need to travel to different locations in your patch as sites vary due to demand, sickness and holiday cover. Travel expenses and parking will be reimbursed.
- Minimum 40 hours contracted per week
- Attendance Allowance of £1 per hour on contracted hours, subject to criteria
- Help towards fuel expenses
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. We are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Key responsibilities include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users
- Monitor premises and visitors via CCTV and x-ray machines, conduct security checks (hand-held detectors, bag searches) as required
- Patrol and secure access to buildings and satellite buildings; communicate with the control room via hand-held radios
- Respond to panic alarm buttons in Judges\’ rooms, courts and offices
- Respond to security issues within the complex and record/report incidents
The ideal candidate should meet the following criteria:
- Right to Work in the UK
- Enhanced DBS and BS7858 security clearance on successful candidates
- SIA Licence and relevant security-related experience
- UK driving licence may be required (location dependent)
- Strong people and customer service skills
- Good diligence and high standard of work
- Effective communication skills
How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people, please click apply and register your interest. You can also sign up to our job alerts when registering to be notified of other suitable vacancies. We are an equal opportunities employer and welcome applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
EEO Statement: We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals.
Note: This posting may include other related roles and locations. The following postings are not intended to be exhaustive of all responsibilities or requirements.
Matchday Response Security Officer roles and related postings appear in the feed below this description.
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Mobile Court & Tribunal Security Officer employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Court & Tribunal Security Officer
✨Tip Number 1
Get to know the company culture! Before your interview, check out OCS's values like Trust, Respect, Unity, and Empowerment. This will help you align your answers with what they care about, showing you're a great fit for their team.
✨Tip Number 2
Practice your customer service skills! As a Mobile Court & Tribunal Security Officer, you'll need to provide exceptional service. Think of examples from your past experiences where you went above and beyond for someone, and be ready to share those stories.
✨Tip Number 3
Be prepared for situational questions! They might ask how you'd handle specific security scenarios. Brush up on your problem-solving skills and think through how you'd respond to various situations in a calm and professional manner.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on other opportunities that might suit you. Let's get you that job!
We think you need these skills to ace Mobile Court & Tribunal Security Officer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for providing exceptional customer service shine through. We want to see that you genuinely care about safety and security in the courts and tribunal system.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our TRUE values of Trust, Respect, Unity, and Empowerment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Mobile Court & Tribunal Security Officer role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on future opportunities with us.
How to prepare for a job interview at OCS
✨Know Your Role
Familiarise yourself with the key responsibilities of a Mobile Court & Tribunal Security Officer. Understand what exceptional customer service looks like in this context, and be ready to discuss how you would handle specific scenarios, such as responding to security issues or conducting security checks.
✨Showcase Your Skills
Highlight your strong people and customer service skills during the interview. Prepare examples from your past experiences where you successfully managed difficult situations or provided outstanding service, as this aligns perfectly with the company's values of Trust, Respect, Unity, and Empowerment.
✨Demonstrate Effective Communication
Effective communication is crucial in this role. Be prepared to discuss how you would communicate with colleagues and court users, especially in high-pressure situations. Practise clear and concise responses to potential questions about your communication style and techniques.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the training and development opportunities available, or how the team collaborates to ensure safety and security across different locations. This shows you’re keen on growing within the company.