At a Glance
- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with a commitment to growth.
- Benefits: Competitive pay, travel expenses covered, and opportunities for professional development.
- Why this job: Make a real impact in the community while developing your skills in a supportive environment.
- Qualifications: SIA Licence, strong people skills, and a passion for customer service.
- Other info: Flexible hours with no weekend or night shifts, plus overtime opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Mobile Court & Tribunal Security Officer
4 days ago Be among the first 25 applicants
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
You will be working a minimum of 40 hours per week, typically Monday – Friday, covering different shifts across a number of courts within a dedicated area around the home-base of this advertised location such as Sheffield, Leeds etc. There is no weekend or night work, but overtime may be available on a Saturday, Sunday, and Bank holidays. Weekends are paid at 1.5x for Saturdays and 2x for Sundays, with a rate of 1.5x for weekday overtime outside of normal court operating times.
- Minimum 40 hours contracted per week
- Attendance Allowance of £1 per hour on contracted hours, subject to meeting attendance-related criteria
- Help towards fuel expenses
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
This role is mobile, covering a geographic area defined by a radius of your base location. You will need to be able to travel to different locations in your patch as you will cover varying sites depending on demand, sickness and holiday cover. Travel expenses and parking will be paid back and processed three times per month.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
Key responsibilities
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users
- Monitor premises and visitors via CCTV and x-ray, and conduct security checks such as hand-held metal detectors and bag searches on arrival
- Patrol and secure access to buildings and satellite premises, maintaining contact with the control room via hand-held radios
- Respond to panic alarm buttons in Judges\’ rooms, courts and offices
- Respond to security issues within the complex and record/report incidents
The Ideal Candidate Should Meet The Following Criteria
Must have Right to Work in the UK. An enhanced DBS and BS7858 security clearance will be completed for the successful candidate. SIA Licence and relevant security experience. UK driving licence may be required (location dependent). Strong people and customer service skills. Good diligence and high standard of work. Effective communication skills.
How To Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people, please click apply and register your interest. You can also sign up to our job alerts when registering to be notified of other suitable vacancies.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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Mobile Court & Tribunal Security Officer employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Court & Tribunal Security Officer
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work at OCS. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond to help someone – that’s what OCS values!
✨Tip Number 3
Show your passion for safety and security during your application process. Share any relevant experiences or training that highlight your commitment to keeping people safe.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the OCS team.
We think you need these skills to ace Mobile Court & Tribunal Security Officer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for providing exceptional customer service shine through. We want to see that you genuinely care about ensuring safety and security in the courts and tribunal system.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our values of Trust, Respect, Unity, and Empowerment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Mobile Court & Tribunal Security Officer role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed by us. Plus, you can easily keep track of your application status there.
How to prepare for a job interview at OCS
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Mobile Court & Tribunal Security Officer. Familiarise yourself with the key tasks like monitoring premises, conducting security checks, and providing exceptional customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role heavily involves interacting with court users, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to ensure safety and satisfaction. This will demonstrate your commitment to the values of Trust, Respect, Unity, and Empowerment that OCS holds dear.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle security issues. Practice responses to situations like responding to a panic alarm or dealing with difficult visitors. This will help you articulate your thought process and decision-making skills during the interview.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. Even though the role is mobile, showing up in smart attire reflects your seriousness about the position and respect for the interviewers. It sets a positive tone right from the start.