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For Companies At a Glance
- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with over 50,000 colleagues.
- Benefits: Enjoy flexible hours, generous overtime pay, and support for fuel expenses.
- Why this job: Be part of a team that values your growth and offers professional development opportunities.
- Qualifications: Must have the right to work in the UK and relevant security experience.
- Other info: No weekend or night shifts; travel expenses covered.
The predicted salary is between 24000 - 36000 £ per year.
Overview
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our TRUE values – Trust, Respect, Unity, and Empowerment.
About the Role
You will be working a minimum of 40 hours per week, typically Monday – Friday, covering different shifts across a number of courts within a dedicated area around the home-base of this advertised location. There is no weekend or night work, but overtime on Saturdays, Sundays, and Bank holidays may be available. Overtime rates are 1.5x for Saturdays, 2x for Sundays, and 1.5x for weekday overtime outside normal court operating times.
Benefits
- Minimum 40 hours contracted per week
- £12.71 per hour + Attendance Allowance of £1 per hour (subject to attendance criteria)
- Help towards fuel expenses (reimbursed)
As a Security Officer in the Courts and Tribunal System
This role is mobile, covering a geographic area defined by a radius of your base location. You will need to travel to different locations in your patch as sites vary due to demand, sickness and holiday cover. Travel expenses and parking will be paid back and processed three times per month.
Responsibilities
- Provide exceptional customer service, welcoming and guiding court users.
- Monitor premises and visitors via CCTV and x-ray machines, and conduct security checks such as hand-held metal detectors and bag searches on arrival.
- Patrol and secure access to buildings and satellite sites; maintain contact with the control room via hand-held radios.
- Respond to panic alarm buttons in Judges\’ rooms, courts and offices.
- Respond to security issues within the complex and record/report incident details.
The ideal candidate
- Must have Right to Work in the UK
- Enhanced DBS and BS7858 security clearance will be completed for the successful candidate
- SIA Licence and relevant security experience
- UK driving licence may be required (location dependent)
- Strong people and customer service skills
- Good diligence and high standard of work
- Effective communication skills
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people, please click apply and register your interest. You can also sign up to our job alerts when registering, which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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Mobile Court & Tribunal Security Officer employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Court & Tribunal Security Officer
✨Tip Number 1
Familiarise yourself with OCS's TRUE values: Trust, Respect, Unity, and Empowerment. Demonstrating an understanding of these values during your interactions can set you apart as a candidate who aligns with the company's culture.
✨Tip Number 2
Highlight any relevant experience in security or customer service roles when networking. Engaging with current employees on platforms like LinkedIn can provide insights into the role and potentially lead to referrals.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios related to conflict resolution and emergency response. Being able to articulate your approach to maintaining safety and security will demonstrate your readiness for the role.
✨Tip Number 4
Stay updated on the latest security protocols and technologies. Showing that you are proactive about learning and adapting to new methods can impress hiring managers and indicate your commitment to the role.
We think you need these skills to ace Mobile Court & Tribunal Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Mobile Court & Tribunal Security Officer. Highlight your relevant experience in customer service and security in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your strong people skills, effective communication abilities, and any relevant security qualifications or experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional customer service and ensuring safety. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at OCS
✨Understand the Role
Make sure you thoroughly read the job description for the Mobile Court & Tribunal Security Officer role. Familiarise yourself with the key responsibilities and requirements, such as providing exceptional customer service and monitoring security systems. This will help you tailor your answers to demonstrate how your skills align with what they are looking for.
✨Showcase Your Customer Service Skills
Since this role involves interacting with court users, it's crucial to highlight your customer service experience. Prepare examples of how you've successfully handled difficult situations or provided excellent service in the past. This will show that you can maintain a calm and professional demeanour under pressure.
✨Demonstrate Your Security Knowledge
Be ready to discuss your understanding of security protocols and procedures. If you have experience with CCTV monitoring, x-ray machines, or other security equipment, mention it. Additionally, if you hold an SIA Licence, be sure to bring it up, as it’s a key requirement for the position.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, training opportunities, or specific challenges faced by the team. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
