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- Tasks: Provide exceptional customer service and ensure safety in courts and tribunal systems.
- Company: Join OCS, a leading facilities management company with a commitment to your growth.
- Benefits: Flexible hours, competitive pay, travel expenses covered, and funded development programmes.
- Why this job: Make a real impact while gaining valuable experience in a dynamic environment.
- Qualifications: Must have Right to Work in the UK and strong customer service skills.
- Other info: No weekend or night work, with opportunities for overtime at generous rates.
The predicted salary is between 24000 - 36000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
This role sits within our Public Sector FM business division that provides Cleaning, Catering, Facilities Management, Hard Services, Pest Control, Security, and Carbon and Energy services to a wide range of prestigious clients, within the Government market.
Working at OCS is more than just a job; it\’s an amazing opportunity to begin or expand your career in Facilities Management. OCS has an ambition to become an \’Employer of choice\’ in our sector and is proud to invest in our colleague\’s personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes aligned to the knowledge, skills, and behaviours attached to their roles.
About The Role
You will be working a minimum of 40 hours per week, typically Monday – Friday, covering different shifts across a number of courts within a dedicated area around the home-base of this advertised location.
You will be working Monday to Friday, minimum of 40 hours per week, with flexible and part-time hours if required. There is no weekend or night work, but we can often offer overtime on a Saturday, Sunday, and Bank holidays. The weekends will be paid at a generous rate of 1.5x for Saturdays and 2x for Sundays, alongside a rate of 1.5x for weekday overtime outside of normal court operating times.
- Minimum 40 hours per week
- £1 per hour attendance allowance
- Help towards fuel expenses
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an \’Employer of Choice\’ by investing in our colleagues\’ development through funded programs and opportunities to gain qualifications.
This role is mobile, covering a geographic area defined by a radius of your base location. You will need to be able to get to all the different locations in your patch as you will be covering varying sites depending on demand, sickness and holiday cover. Travel expenses and parking will be paid back to you and are processed three times per month.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges\’ rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents
The Ideal Candidate Should Meet The Following Criteria
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate
- SIA Licence
- You may require a UK driving licence, or at least the ability to get to different sites you are required to work at.
- Strong people and customer service skills
- Good diligence and high standard of work
- Effective communication skills
How To Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Mobile Court employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Court
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current OCS employees on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching OCS and understanding their values. Think about how your skills align with their mission of providing exceptional customer service and safety. Practice common interview questions to boost your confidence!
✨Tip Number 3
Showcase your customer service skills during the application process. Whether it’s in an interview or a casual chat, highlight your experiences where you’ve gone above and beyond to help others. OCS loves candidates who are passionate about service!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills and interests.
We think you need these skills to ace Mobile Court
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Mobile Court role. Highlight your customer service skills and any relevant experience in security or facilities management. We want to see how you fit into our mission at OCS!
Show Your Passion: Let your enthusiasm shine through in your application! Talk about why you're excited about working in the courts and tribunal system, and how you can contribute to providing exceptional service. We love seeing genuine passion!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can sign up for job alerts while you’re there to stay updated on future opportunities!
How to prepare for a job interview at OCS
✨Know Your Role
Before the interview, make sure you understand the specifics of the Mobile Court role. Familiarise yourself with the responsibilities like monitoring premises and providing exceptional customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role heavily involves interacting with court users, prepare examples from your past experiences where you provided excellent customer service. Think about situations where you resolved issues or made someone feel welcome, as these stories will highlight your suitability for the job.
✨Be Ready for Security Scenarios
Expect questions related to security protocols and how you would handle various situations, such as responding to alarms or dealing with difficult individuals. Brush up on basic security principles and think through your responses to demonstrate your ability to maintain safety and security effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programs OCS offers or how they support career progression. This shows that you’re not just looking for a job, but are genuinely interested in growing with the company.
