At a Glance
- Tasks: Ensure safety and security across multiple court sites while providing excellent customer service.
- Company: Join a supportive team within the Courts & Tribunals Service.
- Benefits: Guaranteed 40 hours per week, overtime pay, travel support, and funded training.
- Other info: Diverse and inclusive workplace that values all backgrounds.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: SIA Licence, strong communication skills, and a professional approach required.
About the Role
Days of Working: This is a mobile, multi-site role requiring flexibility to support operational needs around Milton Keynes, Hertford, Stevenage, Watford, and Hatfield. Shift patterns will vary depending on site requirements between the hours of 0700 and 1900.
As an Area Relief Officer, you will play a key role in maintaining a safe, secure, and welcoming environment across a group of court and tribunal sites. You will be responsible for overseeing access control, monitoring activity, responding to incidents, and ensuring that all visitors, staff, and service users are supported professionally and respectfully.
Key Responsibilities
- Flexibility to support multiple sites within a defined area
- Provide a professional, welcoming and customer-focused service to all court users
- Control access to buildings, ensuring security procedures are followed at all times
- Operate security equipment including CCTV, x-ray machines and handheld metal detectors
- Conduct searches in line with site procedures
- Patrol public and restricted areas, maintaining regular communication with control points
- Respond promptly and effectively to alarms, incidents and security concerns
- Accurately record and report all incidents and activities
- Support safe and secure movement of people within the building
- Maintain high standards of professionalism and compliance at all times
Qualifications
- Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance
- A valid SIA Licence and relevant security experience
- Full UK driving licence and use of own vehicle
- Strong communication and customer service skills
- A professional, reliable and detail-focused approach
- Ability to work across multiple locations and adapt to changing priorities
- Good understanding of security procedures and health & safety practices
- Ability to remain calm and respond effectively in challenging situations
Desirable
- Experience working within public sector or regulated environments
- Experience using security systems such as CCTV and screening equipment
Additional Benefits
- Guaranteed 40 hours per week with additional earning potential through overtime at enhanced rates
- £1 per hour Attendance Allowance (subject to criteria)
- Travel and mileage support, with expenses reimbursed
- Funded training, development opportunities and a clear pathway to recognised qualifications
- Work as part of a professional and supportive team within the Courts & Tribunals Service
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Area Relief Officer in Milton Keynes employer: OCS
OCS is an excellent employer that values its employees by fostering a supportive and inclusive work culture in Bristol. With opportunities for personal growth and development, you will be part of a dedicated team that prioritises customer satisfaction and teamwork, making every day rewarding and meaningful.
