Senior Operations Manager in Manchester

About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 – we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I – Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role

Role Overview: We are seeking a dynamic and experienced Senior Operation Manager based at our Manchester office, to lead our High Voltage / Utilities business across our Hard Services business. This pivotal role sits within the senior leadership team at OCS and is responsible for overseeing a diverse portfolio of contracts, ensuring exceptional service delivery, fostering strong client relationships, and driving strategic growth.

Key Responsibilities:

• Provide inspirational leadership and strategic direction to the regional business units.
• Take full budgetary ownership of major sector contracts, ensuring financial performance and cost control.
• Champion a culture of safety, inclusivity, opportunity, and diversity across all teams.
• Deliver technically advanced, innovative, and sustainable engineering solutions.
• Build and maintain strong relationships with clients, promoting collaboration and exceptional customer experience.
• Advocate for SME engagement, circular economy principles, and community support initiatives.
• Demonstrate commercial acumen in managing contracts, including those under frameworks such as NEC4.
• Leverage the full capabilities of OCS to enhance productivity, service quality, and operational efficiency.
• Ensure regional teams receive robust support from the wider OCS organisation.
• Uphold compliance with all OCS policies, procedures, and business processes.

About You:

• Must have the right to work in the UK.
• Proven experience in High Voltage Infrastructures, on adoptable, private and IDNO and Utility networks.
• Degree-qualified or equivalent experience in managing High Voltage / Utilities contracts.
• Deep understanding of critical infrastructure, capital project delivery, and energy management.
• Strong commercial and financial insight, with a track record of delivering results.
• Demonstrated success in working with both public and private sector clients.
• Decisive and resilient under pressure, with excellent problem-solving skills.
• Exceptional leadership and communication skills, with the ability to build collaborative relationships across diverse teams.

How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.