At a Glance
- Tasks: Engage with customers and ensure a clean, safe shopping environment.
- Company: Join OCS UK & Ireland, a leading facilities management company.
- Benefits: Enjoy flexible pay, digital learning, and exclusive retail perks.
- Other info: Be part of an award-winning employer that values diversity and growth.
- Why this job: Make a positive impact while developing your skills in a dynamic team.
- Qualifications: Experience in retail and a passion for customer service are essential.
The predicted salary is between 20000 - 22000 £ per year.
About The Role:
Working Pattern: Shifts 3 days between Monday-Sunday. Monday to Saturday shifts hours between 07:00-22:00. Sundays 10:00-19:00.
Overall Purpose of the role: Interacting with customers on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Providing a safe and welcoming environment for all visitors, ensuring all areas of the malls are clean, free from hazards.
Health & Safety Purpose: To take a direct interest in the health and safety of yourself and others who may be affected by your work activities.
Main Duties & Responsibilities Of The Role:
- To foremost provide excellent customer service including meet and greet whilst assisting shoppers within the Shopping centre.
- To keep clean all areas of the Shopping Centre/Arndale Tower free from hazards; along with completing any detail clean that may be required.
- Ensuring all hazards are removed from the back of house areas following the correct procedures and disposal of waste in the correct waste stream.
- Ensure the safety of yourself, colleagues and shoppers at all times following the training provided and ensuring that any further training requirements are met.
- Completing all tasks following the IMPACT cleaning training provided ensuring the safe method of working practice is adopted at all times.
- Ensure the correct Personal Protective Equipment is correctly worn at all times. In addition, all company uniform is worn at all times to portray the correct company image.
- Responsible for maintaining all working environments in a safe and effective manner. Removing any hazards as applicable with reporting any defects to the helpdesk.
- Ensure work is carried out to the highest standards of health and safety with regards to themselves and that of others by following the company procedures at all times.
- Ensure compliance with the waste streams on site; using the correct compactor/baler to dispose of the waste.
- Ensure compliance with the service road 5mph speed limit when driving the FLT or P250. Must be willing to attend training course to drive the P250 Tow tractor with Trailer and FLT.
- To complete any other reasonable request by your supervisor or line manager as requested.
- All pre-use inspections of equipment to be completed ensuring the inspection is recorded on the inspection log sheets; baler/compactor/P250/FLT this list is not exhaustive.
- To complete cleaning duties in the back of house department ensuring all corridors are clean and clear. All bin rooms to be cleaned as required upon each inspection of a bin room any hazards to be cleaned efficiently and effectively.
- Undertake any necessary training as required or instructed by line manager.
Details of role and Person:
- To be a service stream specialist, familiar with best practice and how this translates to operational ways of working.
- To be a robust people supervisor, to inspire teams to perform and have a consistent approach to all.
- To be passionate about good customer service and translate this to the service stream specific tasks.
- To support the Team Leader/Manager with specialist guidance as required.
Experience:
- Demonstrable experience within the retail industry, with a track record for innovation and success.
- Significant experience within your chosen service stream.
- Proven experience with supervision of operational teams and developing.
- Experienced in a fast paced work environment.
- Experienced in customer focussed environment.
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS?
- Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
- Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
- Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
- Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
- Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Recycling Operative in Manchester employer: OCS
OCS is an excellent employer that values its employees by fostering a supportive and inclusive work culture in Bristol. With opportunities for personal growth and development, you will be part of a dedicated team that prioritises customer satisfaction and teamwork, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Recycling Operative in Manchester
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like OCS.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like OCS.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like OCS, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show OCS that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with OCS specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. OCS will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at OCS
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at OCS a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at OCS.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at OCS, showcasing your work ethic and the quality of your previous roles in janitorial services.
