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- Tasks: Lead operations for a major airline, ensuring top-notch service and compliance.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to values.
- Benefits: Enjoy professional development, career progression, and a diverse, inclusive workplace.
- Why this job: Make a real impact in aviation while working with inspiring teams and innovative solutions.
- Qualifications: Proven leadership in high-pressure operations, excellent communication skills, and a data-driven mindset.
- Other info: Flexible hours with opportunities for growth in a dynamic environment.
The predicted salary is between 48000 - 72000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Predominantly Monday to Friday with some flexibility needed for early mornings, evenings and weekends. We are recruiting a Head of Operations to lead the delivery of aircraft appearance for our prestigious partnership with a well-known airline. This senior role oversees single site operations, ensuring every aircraft departs on time, compliant, and meeting the airline’s high standards of cleanliness and presentation.
Key Responsibilities
- Lead day‑to‑day operations at the airline’s base in Manchester, ensuring consistent, high‑quality service.
- Manage performance, KPIs and turnaround efficiency using operational data, audits and VOC insight.
- Inspire and manage large teams, embedding a culture of safety, accountability and high performance.
- Build strong relationships with stakeholders and represent OCS at senior reviews.
- Own operational budgets, forecasting and commercial performance.
- Ensure compliance with Health & Safety, aviation regulations and all OCS operational policies.
- Drive continuous improvement, innovation and long‑term operational development.
Ideal Candidate
- Experienced leader in Aviation, FM, logistics or similar high‑pressure, multi‑site operations.
- Strong people leader with excellent stakeholder and communication skills.
- Commercially astute, data‑driven and committed to service excellence.
- Highly resilient, solutions‑focused and aligned with OCS’s TRUE values.
- Be willing to be vetted to CAA regulations and undertake a DBS check and security clearance.
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Head of Operations in Manchester employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the aviation and facilities management sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching OCS and their TRUE values. Think about how your experience aligns with their mission and be ready to share specific examples of your leadership and operational success. Show them you’re not just a fit for the role, but for the company culture too!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Head of Operations position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills and interests. Let’s get you that dream job!
We think you need these skills to ace Head of Operations in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Operations role. Highlight your experience in aviation, facilities management, or similar fields, and showcase how your skills align with our TRUE values.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our mission of making people and places the best they can be.
Showcase Your Leadership Skills: As a senior role, we want to see your leadership style. Share examples of how you've inspired teams, managed performance, and driven operational excellence in previous positions.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at OCS
✨Know Your Operations Inside Out
Before the interview, dive deep into OCS's operations, especially in aviation and facilities management. Familiarise yourself with their TRUE values and how they apply to daily operations. This will help you demonstrate your understanding of the company's mission and how you can contribute.
✨Showcase Your Leadership Skills
As a Head of Operations, you'll need to inspire large teams. Prepare examples of how you've successfully led teams in high-pressure environments. Highlight your ability to manage performance and drive continuous improvement, as these are key aspects of the role.
✨Be Data-Driven
Since the role involves managing KPIs and operational data, come prepared with insights on how you've used data to improve efficiency in past roles. Discuss specific metrics you've tracked and how they influenced your decision-making process.
✨Build Relationships and Communicate Effectively
Strong stakeholder relationships are crucial for this position. Think of examples where you've successfully built rapport with stakeholders or managed senior reviews. Practice articulating your communication style and how it aligns with OCS's commitment to respect and unity.
