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- Tasks: Provide top-notch customer service and security across multiple sites in Manchester.
- Company: Join OCS, a leading facilities management company with a commitment to your growth.
- Benefits: Competitive pay, career development opportunities, and a supportive work environment.
- Why this job: Kickstart your career in a dynamic role with real impact on safety and service.
- Qualifications: Strong customer service skills and a proactive attitude towards security.
- Other info: Flexible shifts and a chance to work with diverse teams in a vibrant city.
The predicted salary is between 11 - 15 £ per hour.
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
This role sits within our Security business division which provides physical security guarding, access control, alarm systems and perimeter property protection, CCTV, mobile surveillance, and ANPR Technology services to a wide range of prestigious clients.
Working at OCS is more than just a job; it’s an amazing opportunity to begin or expand your career in Facilities Management. OCS has an ambition to become an ‘Employer of choice’ in our sector and is proud to invest in our colleague’s personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes aligned to the knowledge, skills, and behaviours attached to their roles.
About The Role:
- Shift Pattern: Candidate will be required to operate across three sites during each 10 hour shift.
- Monday to Friday (excluding Bank Holidays) 12:00-22:00 hours
- Bank Holidays (excluding Christmas Day and New Years Day)- 13:00-22:00
- Salary: Pay rate are £12.60 for 7-hours and £13.00 for 3-hours with annual increases in April.
OCS is looking for a candidate interested in a corporate reception and concierge role within Manchester city centre. The role will involve covering three separate sites within a 5 minute (0.2 mile walk) on a Monday to Friday 12:00-22:00 hour shift. Candidate will cover two sites within a 7 hour period which are next to each other and then third for the final 3-hour period which is 5 minutes walk away. The sites are a mixture of reception duties, welfare break cover and concierge customer services for multiple tenants.
Candidate must be capable of providing an excellent standard of customer services, full reception duties (including visitor management, escalating concerns and managing contractors) as well as walking between the three sites. Additional security tasks including incident management and security patrols are also essential.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Corporate Security Officer in Manchester employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Security Officer in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current OCS employees on LinkedIn. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching OCS and its values. Understand their mission to make people and places the best they can be, and think about how your skills align with that. Show them you’re not just looking for any job, but you want to be part of their team!
✨Tip Number 3
Practice your customer service skills! Since the role involves reception duties and concierge services, think of scenarios where you might need to handle difficult situations. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you can sign up for job alerts to stay updated on new opportunities at OCS that match your skills and interests.
We think you need these skills to ace Corporate Security Officer in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Corporate Security Officer role. Highlight relevant experience in customer service, security tasks, and any previous roles that involved reception duties. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in working with us at OCS and how you can contribute to our mission. Keep it concise but engaging – we love a bit of personality!
Showcase Your Customer Service Skills: Since this role involves a lot of interaction with tenants and visitors, make sure to highlight your customer service skills. Share specific examples of how you've provided excellent service in past roles – we want to know how you handle different situations!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can sign up for job alerts to stay updated on future opportunities with us!
How to prepare for a job interview at OCS
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Corporate Security Officer. Familiarise yourself with the specific tasks mentioned in the job description, like visitor management and incident management. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves providing excellent customer service, prepare examples from your past experiences where you've excelled in this area. Think about situations where you managed difficult clients or resolved issues effectively. Highlighting these skills will show that you can handle the concierge aspect of the job with ease.
✨Dress the Part
First impressions matter, especially in a corporate environment. Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects the standards you would uphold as a Corporate Security Officer.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the company culture, training opportunities, and career progression. This shows that you're not just interested in the job, but also in how you can grow within the company. It’s a great way to demonstrate your enthusiasm for joining OCS.
