At a Glance
- Tasks: Provide a friendly front-of-house service while ensuring safety and security.
- Company: Join OCS UK & Ireland, a leading facilities management company with a diverse workforce.
- Benefits: Professional development opportunities and a supportive work environment.
- Other info: Flexible shifts and a chance to work with inspiring colleagues.
- Why this job: Make a real difference by creating a safe and welcoming space for everyone.
- Qualifications: Fluent in Portuguese, SIA Licence, and strong customer service skills required.
The predicted salary is between 26400 - 30000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values — Trust, Respect, Unity, and Empowerment.
About The Role
SHIFT PATTERN – 40 Hours per week Monday – Friday
We are seeking a professional and customer‑focused Concierge Security Officer to join our team. This role combines front‑of‑house responsibilities with maintaining a safe and welcoming environment for clients, visitors, and staff.
Key Responsibilities
- Provide a professional and friendly front‑of‑house service.
- Manage access control for staff, visitors, and contractors.
- Monitor CCTV systems and conduct regular security checks.
- Respond promptly to incidents, alarms, and emergencies.
- Maintain accurate records of daily activities and incidents.
- Assist with general enquiries and deliver excellent customer service.
- Ensure compliance with all security procedures and protocols.
Candidate Requirements
- Must be fluent in Portuguese.
- Valid SIA Licence (essential).
- Previous experience in a concierge or security role (preferred).
- Excellent communication and interpersonal skills.
- Strong customer service focus and attention to detail.
- Flexibility to work varied 12‑hour shifts, including days and nights.
- Professional appearance and demeanor.
- Ability to remain calm and professional in high‑pressure situations.
Additional Requirements
All successful applicants will be required to undergo screening and vetting in line with BS7858 standards.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Concierge Security Officer - Portuguese Speaking in Manchester employer: OCS
OCS UK & Ireland is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture rooted in Trust, Respect, Unity, and Empowerment. As a Concierge Security Officer, you will benefit from a dynamic environment that values professional development and career progression, all while working alongside a diverse team dedicated to making a positive impact in the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Concierge Security Officer - Portuguese Speaking in Manchester
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Concierge Security Officer - Portuguese Speaking. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like OCS. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Concierge Security Officer - Portuguese Speaking candidates.
✨Directly Apply to OCS
Don’t forget to apply for the Concierge Security Officer - Portuguese Speaking role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining OCS.
We think you need these skills to ace Concierge Security Officer - Portuguese Speaking in Manchester
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at OCS. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at OCS.
How to prepare for a job interview at OCS
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at OCS.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at OCS.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at OCS.
