At a Glance
- Tasks: Ensure safety and security in various court locations while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with a commitment to innovation and community.
- Benefits: Minimum 40 hours per week, attendance allowance, travel expenses covered, and professional development opportunities.
- Other info: Dynamic role with potential for career progression and an inclusive work environment.
- Why this job: Be part of a team that values your growth and offers diverse experiences across multiple sites.
- Qualifications: Must have SIA Licence, strong customer service skills, and the right to work in the UK.
The predicted salary is between 24000 - 36000 £ per year.
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
We are currently seeking a reliable and responsible Area Relief Security Officer to join our team. Area Relief Officers for East and North London are responsible for providing site relief to address staffing gaps in various courts. Shift patterns are irregular and depend on business needs, with shifts potentially starting at 7am and lasting for eight hours or more if cover is required to address team shortages. A three-month probationary period will precede a full-time position when it becomes available, allowing the individual to transition into the permanent role.
Benefits:
- Minimum 40 hours contracted per week
- Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria
- Help towards fuel expenses
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an 'Employer of Choice' by investing in our colleagues' development through funded programs and opportunities to gain qualifications.
This role is mobile, covering a geographic area defined by a radius of your base location. You will need to be able to get to all the different locations in your patch as you will be covering varying sites depending on demand, sickness and holiday cover. Travel expenses and parking will be paid back to you and are processed three times per month.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued.
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security related experience.
- You may require a UK driving licence (location dependent).
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest. You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Mobile Court in London employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Court in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at OCS. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching OCS and understanding their TRUE values. Show how your skills align with their mission to make people and places the best they can be. We want to see your passion for customer service and security!
✨Tip Number 3
Practice common interview questions and scenarios related to security roles. Think about how you would handle specific situations in a court environment. Confidence is key, so rehearse your answers until you feel ready to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills.
We think you need these skills to ace Mobile Court in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight your relevant experience in security and customer service, and show us how you embody our TRUE values of Trust, Respect, Unity, and Empowerment.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your skills and experiences without having to sift through unnecessary fluff!
Show Your Passion: Let your enthusiasm shine through! Explain why you’re excited about the role and how you can contribute to making the courts a safe and welcoming environment. We love seeing candidates who are genuinely passionate about what they do.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can easily keep track of your application status there.
How to prepare for a job interview at OCS
✨Know Your Role
Before the interview, make sure you understand the responsibilities of an Area Relief Security Officer. Familiarise yourself with the specific courts you'll be covering and think about how your skills can contribute to providing exceptional customer service and ensuring safety.
✨Showcase Your People Skills
Since this role involves interacting with court users, it's crucial to demonstrate your strong people skills. Prepare examples from your past experiences where you've successfully handled difficult situations or provided excellent customer service.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities in security-related scenarios. Think about how you would respond to various situations, such as a security breach or a distressed court user, and be ready to articulate your thought process.
✨Dress the Part
First impressions matter! Dress professionally for your interview to reflect the seriousness of the role. A smart appearance shows respect for the interviewers and the position you're applying for, setting a positive tone right from the start.